Medical Receptionist/administrator
2 weeks ago
Barnt Green Surgery is looking for recruit a Medical Receptionist/Administrator who will be working 30 hours per week partly to support our Medical Secretary providing copy typing and word processing service for GPs and health professionals referring patients on to other services along with various administration tasks supporting the practice recall system, combined with working within the team supporting both the reception desk and telephone access for our patients. There is a need to be able to support practice with holiday and sickness cover. Applications would also be considered to job share for the medical receptionist/administrator roles separately
**Receptionist/front desk**
To ensure the smooth running of the surgery by:
Assisting patients to access the most appropriate service or healthcare professional in a polite, courteous, and effective way.
- Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors.
- To carry out a variety of administrative tasks for the efficient running of the Practice.
Core Job responsibilities:
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others
To book patient appointments with clinical staff
To liaise with GPs, nursing staff, the Practice Manager, or any other member of the practice team regarding patient-related queries.
To receive and dispatch external mail both in hard and electronic format
Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors
To carry out a variety of administrative tasks for the efficient running of the Practice
**Administrator**
Monitor recall system for childhood immunisations and development checks.
Administration of the LARC recall system
Support for the recall of Administration of the recalls for Chronic Diseases and NHS health checks
Recall & follow up of dairy entries.
Medical Secretary Support including flexible extra hours when medical secretary is on annual leave or requirement for sick leave cover.
Training & Personal Development
Miscellaneous administration
**Job Type**: Part-time
Part-time hours: 30 per week
**Salary**: £10.42-£11.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham, B45 8NF: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Minimum of one year experience of working in reception duties/working with the public
**Education**:
- GCSE or equivalent (required)
**Experience**:
- general practice: 1 year (preferred)
Work Location: In person
Application deadline: 30/06/2023
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