Contract Performance Administrator

7 months ago

Dartford, United Kingdom Harsco Rail Full time

**Company Description**
Harsco Rail operates across the world and has a proven and sustained track record in providing customised, technology-driven rail track solutions.

The company has been pioneering mechanised maintenance for more than 100 years. Today, Harsco is still leading the way with practical, customer-driven solutions that set the standard for insight, innovation and performance - keeping the wheels of commerce driving forward and passengers on the move.

Harsco Rail’s Contract Services provide customers with a high quality service by work crews that know the machines’ operation and maintenance best. With years of experience, Harsco Rail’s Contract Service teams have covered more than 640,000 kilometres of track, consistently achieving industry leading production rates and high quality output. Contract services include providing the maintenance, equipment, and labour to complete the job.

Harsco Rail offers contract services for Rail Grinding and has been grinding rail for over 50 years, covering more than 300,000 km (192,000 miles) in the last 7 years.

**Job Description** JOB PURPOSE**
- In Dartford UK

**Qualifications** PERSONAL ATTRIBUTES/COMPETENCIES**

**Competency**

Qualifications & Experience
- 3-5 years’ experience with data analysis
- Data analysis, problem solving / decision making skills.

Strong interpersonal, written and verbal communication skills.

Technical Skills
- Proficient in MS Office (intermediate/advanced)

Become proficient in customer management systems

Behaviours
- Attention to detail
- Ability to develop effective working relationships with internal and external stakeholders
- Proactive
- Good communicator
- Self-motivated and ability to work with little supervision
- Diplomatic
- Ability to prioritise effectively
- Adheres to deadlines
- Customer care
- Team work

**Additional Information** JOB PURPOSE**

**KEY RESULT AREAS**
- Support with effective operational & commercial contract management and data analysis
- Support with the production of quality estimates
- Support quality reporting and review of data sources and data extraction
- Number of objectives met via performance management system.
- Timely production of reports
- Collation and filing of records
- Accuracy and quality of documentation & data bases
- Attention to detail

**RESPONSIBILITIES & DUTIES**
- Support in the production of operational and commercial data including estimates and data analysis
- Compiles relevant periodic and monthly data reports in support of the Planning & Control Centre manager
- Meet with the customer, internal or external at planned and adhoc meetings
- Reviews with Finance and Commercial departments
- Involvement in the month end financial processes
- Resources ordering and general administration
- To undertake any training as required
- To assist planning with administrative tasks
- To ensure all records & databases are accurate & maintained daily

**_ HEALTH, SAFETY & ENVIRONMENTAL RESPONSIBILITIES_**

**DIMENSIONS**
- To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions at work.
- Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans.
- Only undertake work for which you have been trained and (if required) certified competent.
- To comply with Risk Assessments, method statements and safe systems of work.
- Maintain and utilise all PPE provided by the employer.
- Co-operate with your employer on health, safety and environment.
- Make safe any unsafe conditions where practical and challenge unsafe work practices.
- Inform your line manager, supervisor or health and safety representative of any unsafe occurrences
- Report all, and assist with investigating relevant accidents, incidents and near misses

**DIMENSIONS**
- UK Dartford Office based

**KEY WORKING RELATIONSHIPS**

**_ External_**
- Customer
- Supply Chain Operations
- Network Rail

**_ Internal_**
- Internal
- Operations including Control & Planning
- Commercial Department
- Finance Department
- Safety Department
- Quality Department
- Third party
- Third party organisations
- Suppliers

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