Intern, Customer Solutions
1 month ago
Job Description
Who We Are:
- IMG Arena is part of IMG Media, a full-service content production and distribution platform, creating and executing global and local content strategies in collaboration with the world’s most prominent IP owners across sport and entertainment - including sports leagues and federations, events, creators and brands. IMG Media is a division of IMG and is made up of 3 core business units, Rights, Production and Arena.- IMG Arena is the premium provider of official sports content services to the betting and digital media industries. We have close partnerships with a diverse range of international sports federations and associations including the ATP, UTR, PGA, DP World Tour, LPGA, UFC, and many others. As a business, we fundamentally understand both the value of our clients’ content and the most effective ways to deliver best-in-class innovations to the viewer experience.- Working at IMG Arena is a fast-paced, fun, and challenging environment, defined by an intense focus on innovation. Working harder and smarter goes hand in hand with the passion and belief in the products and services we offer.- What You’ll Do:
- As an IMG Arena Intern, you’ll be embedded in the department and have the chance to participate in the daily operations and assist on projects that have a real impact on our business. You’ll perform administrative duties, work on department-specific research projects, and support the team with ad-hoc daily tasks. Interns may be asked to complete an end of summer assignment or pitch (either individually or in assigned teams) utilizing the knowledge they have acquired over the course of the summer.- As well as providing Interns the chance to learn from industry experts, you’ll also have the opportunity to participate in Endeavor wide events and build upon your industry network; this includes a welcome/farewell, speaker series, career planning workshops, team projects, and other valuable initiatives throughout the 8 weeks you’re with us.- Endeavor’s 2023 Internship Programme will be conducted in-person and run for 8 weeks from Monday 3rd July 2023 until Friday 25th August 2023. This is a 40 hour per week, paid internship position, and will be based at Chiswick Park, London.- Key Responsibilities Include But Not Limited To:
- Helping identify gaps in our documentation
- Maintaining the Integration update board
- Understanding the Market Odds and Event Centre workflow
- Evaluating the pros/ cons of an Integration, completing a retro with a client
- Being a core part of getting a client live
- You Will Have The Following Strengths:
- An excellent multi-tasker and have proven problem-solving abilities
- Have a friendly, open demeanour with ability to maintain confidentiality at all times
- Able to prioritize workload and use their time efficiently
- A basic understanding of, and strong desire to build a career in the entertainment industry
- Be committed to the programme - to both your departmental work and the extracurricular activities
- Maintain professionalism and always represent Endeavor in a positive manner (including onsite at events and tours)
- Important Dates:
- 28th February: Applications close.
- 31st March: Roles will be filled on a rolling basis, with the goal of extending all offers by this date.
- 3rd July: Internship starts.
- 25th August: Internship ends.
The Recruitment Process:
- Our recruitment process consists of key 4 steps.- Tell us your story.-
- Video Interview with a Recruiter.- If selected for next steps, you’ll be contacted by a member of the Recruiting team to schedule a 30-minute video interview.- Video Interview with the Hiring Manager.- If selected to move forward, you’ll meet with the Hiring Manager (and potentially 1-2 additional team members)- Offer or Decline.- If selected for the position, a Recruiter will call you to give you the good news If you have not been selected, a Recruiter will still reach out to let you know.-
- Our Values:
- We are fueled by Persistence, adapting and seeking solutions in the face of challenges.
- We support and elevate diverse voices, promoting equity and Inclusion within our company, industries and community.
- We operate with a spirit of Entrepreneurialism, a willingness to take risks and mindset that is built to disrupt.
- We rely on Collaboration across our network to power culture and unite people around the world.
- We hold ourselves to the highest standards of Excellence in every aspect of our work, including how we interact with one another, our clients and our partners.
Our Work Ethic:
- We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.- We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our emp
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