Asian Customer Due Diligence Specialist

2 months ago


Gibraltar, United Kingdom bet365 Full time

Who we are looking for

A Mandarin speaking Asian Customer Due Diligence Specialist who will play a vital role in ensuring the company’s regulatory compliance by performing Customer Due Diligence checks, research and investigations.
You will be interested in compliance with the ability to demonstrate a high level of attention to detail and competence in completing investigatory research.
In return, we offer a competitive salary, career progression, a generous bonus scheme and a wide range of other benefits.
Training will be provided on all aspects of the role, including our Anti-Money Laundering (AML), Financial Crime mitigation and Safer Gambling processes, whilst giving you the tools and knowledge to perform complex reviews.
- Preferred skills and experience- Excellent attention to detail and ability to maintain high levels of accuracy.- Ability to effectively analyse and summarise information.- Fluency in Mandarin and English, both written and verbal.- Experience in Microsoft Office programs, specifically Excel and Word.- Strong organisation and prioritisation skills.- Knowledge of policies and procedures relating to Customer Due Diligence, Responsible Gambling and AML- Previous experience in Gaming, Fraud,AML or Safer Gambling roles is preferred but not essential.- Main Responsibilities- Conducting due diligence research, adverse checks and information analysis in accordance with established procedures.- Completing due diligence reports to a high standard, consisely outlining all of the relevant information located and known.- Navigating public databases and internal systems to identify and verify due diligence information.- Investigating and summarising customer documentation relating to source of funds and proof of wealth.- Identifying and escalating high-risk accounts at the earliest opportunity.- Preparing and conducting contacts with customers where further information surrounding their financial circumstances are obtained.- Assisting the Customer Due Diligence department in completing Mandarin translations and other ad-hoc tasks when required.- Want to become part of the team?- The benefits of working with us
- Bonus Schemes- Recognition for your performance and hard work.- Company Pension- Preparing you for later life with a top pension.- Employee Assistance Programme- Supporting the wellbeing of you and your family.- Health Insurance- Reassurance for your health and wellbeing.- Eye Care- In a digital world, we help take care of your vision.- Income Protection- Your income is protected, just in case.- Life Assurance- Peace of mind for your family in any eventuality.- Life Events and Long Service- To celebrate your big occasions, dedication and hard work.



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