Retirement Living Coordinator South Shields
3 weeks ago
REED Talent Solutions are recruiting for a Retirement Living Co-ordinator for a 3rd sector client in South Shields. This is a temporary role on until the end of Mar 2023 with the possibility to be extended. Pay is £12.16 per hour. This is a Mon - Fri 9am
- 5pm role.
Your main roles and responsibilities will include:
- To facilitate the coordination and delivery of a professional service to Retirement Living customers across a designated patch of the retirement living portfolio, in line with Riverside’s performance standards.
- To provide an effective provision and delivery of services, facilities and housing management across a group of schemes.
- Day to day monitoring of service level agreements with partners. To be part of a staff team that is committed to ‘best practice’ in the social housing field.
- To ensure high service levels and overall customer satisfaction.
- To ensure that rent arrears, voids, re-let days and other agreed KPI’s remain within target.
- To ensure compliance with all mandatory Health and Safety standards.
- To ensure all complaints are dealt with in line with Riverside’s procedures to achieve the best customer outcomes.
Experience needed**:
- Relevant experience of working with older and vulnerable people.**:
- Experience of housing management duties.**:
- Experience of liaison with agencies/partner organisations.**:
- **You must be a driver with access to your own vehicle.**
A full job description is available on request. Please note REED will be doing all compliance behalf of the client.
If you are interestedin the role please click on the below link to apply.
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