Dog Day Care Assistant

4 months ago


Reading, United Kingdom Rags & Bert's Ltd Full time

Rags & Bert's is an award winning doggy daycare & dog hotel. We're passionate about dogs and provide the very best care to our furry friends. Our daycare centre is designed to provide a warm and caring indoor and outdoor environment where dogs can have fun and owners can have peace of mind. We offer a daily timetable of activities for our customer's dogs and a range of additional services, including a grooming parlour, 1-to-1 training, and a modern, luxury dog hotel.

We're a fun, passionate, tight-knit team who loves dogs and aims to provide the region's best daycare services. We look after every team member at Rags & Bert's, which is evident by our high retention and staff engagement. We're a great team that inspires each other to provide the best service possible.

The Daycare & Kennel Assistant will work under the direction of our qualified team leaders and be responsible for providing consistent care and enrichment for our canine guests, including feeding and always maintaining excellent hygiene standards.

**Hours**:
20 hours per week Monday to Friday, shift pattern 3pm-7pm

**Main Duties and Responsibilities**

The post-holder will support the qualified team to provide the best service to our four-legged clients and their owners.

The key responsibilities and duties of the role include, but are not limited to, the following:

- Providing consistent care and enrichment to all our daycare and boarding dogs, including supervising playtime and exercise, providing mental stimulation through activities and training, and monitoring their overall well-being.
- Feeding our canine guests, including preparing and distributing meals according to each dog's specific dietary needs and preferences, as well as ensuring that all feeding areas are clean and well-maintained.
- Checking dogs in and out of our service, including greeting the owners and their dogs when they arrive, explaining the policies and procedures of the facility, and completing any necessary paperwork. It also involves saying goodbye to the dogs and their owners when they leave and returning any personal items that may have been left behind.
- Cleaning kennels and maintaining the highest standards of hygiene, including sanitising all surfaces and equipment, disposing of waste properly, and ensuring that the facility is free of any unpleasant odours.
- Performing general housekeeping duties, such as laundry and cleaning.
- Updating feed, medication, and other records, including keeping accurate records of the dogs' feeding schedules, medications, and additional important information. It may also involve coordinating with the owners and other staff members to ensure that all necessary information is appropriately communicated and documented. It may also involve administering medications and handling any medical issues that may arise.

**Job Types**: Part-time, Permanent

**Salary**: £7.50-£11.00 per hour

Expected hours: 20 per week

**Benefits**:

- Company events
- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person


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