Support Specialist

1 month ago


Powys, United Kingdom Powys County Council Full time

**About the role**:
ensure an efficient and professional service is provided to meet customer demands within agreed service levels and business priorities.

**About you**:

- Experience of the use of Microsoft products
- Experience of supporting a data management system
- Working as part of a support team in a customer focussed environment
- A positive attitude towards development and improvement
- Good communication skills and attention to detail
- Ability to work well in a team as well as using your own initiative

**What you will do**:

- Carry out daily financial tasks that have to be completed to a set timescale.
- Identify errors in data and ensure such errors are corrected before completing a process.
- Follow agreed procedures and processes to respond to requests from system users using appropriate tools and ICT technical knowledge to help resolve tickets logged.
- Investigate, check and amend data within information systems assisting the Service Area to maintain accurate information.ccurately record and relay information to Service Areas.

**How to Apply**:
**Closing Date**:23/08/2023

**Job Types**: Full-time, Permanent

**Salary**: £24,054.00-£25,409.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 23/08/2023
Reference ID: HTR1461



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