Collections Advisor
1 month ago
An excellent opportunity for a hybrid Collections Advisor to join a well established international business based in Cardiff. This client is a excellent employer offering lots of opportunity and generous package with bonus. You will need to be able to start at short notice or be immediately available.
The Role
**Job Description**:
As well as the recovery of debt, you will also communicate regularly with 3rd party debt collectors, legal representatives and/or administrators/receivers. Maintaining the day to day relationships with clients, debtors and 3rd parties you will use your knowledge to influence negotiate and provide recommended actions. In addition you will assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
In addition you will have the ability to prioritise your daily caseload and schedule tasks for completion as appropriate. As a self-starter with the ability to work well under pressure, you will thrive in our results driven team.
Desired skills
v Drive, ability to work well under pressure, prioritise and achieve deadlines.
v Strong customer focus
v Sound judgment and ability to assess cost effectiveness of actions
v Ability to assess the situation and identify key factors
v Good communication skills, both on the telephone and in writing
v Ability to prioritise and plan own time well
v Motivated and flexible in approach.
v Co-operates with others to achieve the goals of the team
v Learns quickly and takes responsibility for own development
v Good English language (if not mother language),any other language is an asset
**Benefits**:
Bonus 10%
If you are interested then please send me youur CV ASAP
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- customer service: 3 years (required)
Work Location: Hybrid remote in Cardiff, Cardiff
Reference ID: R121
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