Health Care Assistant Job Profile

3 weeks ago

Wirral, United Kingdom Wirral Hospice Full time

**Job Profile**

**Job Information**

**Hospice Pay Band **Band 2

**Job Summary**

The post holder will:
Provide Hospice at Home and personal care Services - delivered by the hospice multi
professional team, and supported by Marie Curie night service.

Support and implement the delivery of a seven day hospice at home and personal care
service to patients within a community setting as part of a team and under the direction
of a registered nurse.

**Key Responsibilities**

**Clinical
- Carry out agreed support and personal care visits face-to-face as required
- Establish and maintain communication with people on routine care matters
- To undertake a broad range of nursing support activities and duties relating to the

support of patients with end of life care needs, in their own homes.
- Have an understanding of the philosophy and ethos behind the care provided at

Wirral Hospice St Johns, and to assist the registered practitioners in developing

and maintaining a safe, caring and supportive environment for patients, relatives

and staff.
- Ability to recognise changes in patients’ conditions and act appropriately - follow

guidance’s/ report to appropriate health practitioners.
- In accordance with the Hospice at Homes processes/systems /guidelines and as

defined by the Hospice at Home health practitioner, with minimum direct

supervision.
- Establish and maintain effective communications with patients, carers and health

professionals in a professional manner.
- Work in collaboration with your colleagues to ensure the delivery of high quality,

safe and compassionate healthcare so care and support are utilised appropriately

within the service delivery plan.
- In line with Hospice policies on patient documentation, updates patient records

ensuring entries are accurate, relevant and contemporaneous and hand over

care given appropriately.
- Provide emotional and practical support to patient’s carers or family members
- Offers basic support /contact family members/ carers after patient’s death, when

appropriate.

**Personal / Professional Development
**- To engage in regular Team meetings and safety huddles
- To engage in team reflective practice opportunities
- To engage in annual appraisal process including identifying learning needs and

development opportunities.
- Completing hospice mandatory training within required time frames through

required medium.
- Attend additional training as identified by line manager
- Identify and attend training as highlighted in annual appraisal process.
- Participate with in-house training opportunities

**Organisational Philosophy of Care, Purpose and Values**
Wirral Hospice St John’s aims to offer care and support for patients and their families living with a
life limiting illness based around what is important to them. It endeavours to meet the holistic
needs of our patients - physical, psychological, social and spiritual needs and support their loved
ones and carers without discrimination.

Wirral Hospice St John’s **CARES**

So that we can deliver on our Philosophy of Care and Purpose the Hospice has developed the
following Values which we uphold in all that we do.

**Compassionate**:To care for and support patients, families, colleagues and the wider
community with compassion and understanding

**Accountable**:To be accountable for our own actions and decisions, and to hold each other
to account

**Respectful**:To treat others with respect throughout all interactions, acknowledging and
considering differing opinions.

**Equitable**:To act in an equitable manner for all, ensuring that individual needs are
considered and supported

**Sustainable**: To manage our resources efficiently, optimising use and value, whilst
minimising waste

**Safeguarding**
Wirral Hospice St John’s has a responsibility to ensure that all children/young people and adults
are adequately safeguarded and protected and that “Safeguarding is Everyone’s Business”. As a
consequence, all staff are required to adhere to national and local safeguarding
policies/procedures and to act upon any concerns in accordance with them.

**Equality and Diversity**
Wirral Hospice St John’s has given its full commitment to the adoption and promotion of the key
principles of equality and diversity of equal opportunities contained within current legislation and
the Wirral Hospice St John’s Equality Policy.

**Health and Safety**
It is the duty of every employee to work in such a way that accidents to themselves and to others
are avoided, and to co-operate in maintaining their place of work in a tidy and safe condition,
thereby minimising risk. Employees will, therefore refer any matters of concern through their line
manager. Similarly, it is each person’s responsibility to ensure a secure environment and bring
any breaches of security to the attention of their manager.

**Confidentiality**
In the course of your duties you will have access to confidential material about patients, members

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