Health Care Assistant

2 weeks ago

Wirral, United Kingdom Wirral Hospice Full time

**Job Profile**

**Job Information**

**Job Title **Maternity cover Health Care Assistant Community Services

**Hospice Pay Band **Band 2 (maximum 30 hours)

**Job Summary**

The post holder will:
Support Community Services delivered by the hospice multi professional team, including
wellbeing sessions and outpatient clinics.

Ensure all service users attending community services at the Hospice are welcomed into a safe,
caring and professional environment.

Contribute to the smooth running of group sessions and support clinics where needed, through
preparation and organisation, including obtaining information using a number of recognised tools
used within the community service setting.

**Key Responsibilities
**Role and Responsibilities**

**Clinical and Professional**
Carry out agreed patient contact both face-to-face and over the phone with wellbeing patients.
Communicate with wider Multidisciplinary team when necessary.
Undertake and use screening tools related to health promotion/rehabilitate models of care.
To support the Wellbeing team with managing appointments, booking assessments and
following up patients that attend sessions where required.
Support delivery of social and education support sessions in wellbeing.
Work alongside a group of hospice volunteers that support service delivery.

To cover out-patients clinics when required.
Act as a chaperone within clinics.
Assist consultants and health practitioners with examinations and basic dressings, when
required.
Support the doctors/AHP with distressed patients and or families.

**Organisational**
Deliver the model of care to Wellbeing patients as agreed by Wellbeing team lead and RN
Make onward referrals when required for other hospice services.

Booking follow-up Outpatient appointments
Preparing and setting up for clinics, including routine stocktakes and ordering.
Supporting and directing the Outpatient Volunteers.
Providing with any other administrative duties for outpatient services as requested.

**Personal / Professional Development**

**Supervision**
- To engage in regular managerial supervision with line manager
- To engage in clinical supervision and reflective practice opportunities
- To engage in annual appraisal process including identifying learning needs and

development opportunities

**Maintaining updated practice**
- To achieve the competencies required for the post within probationary period.
- Completing Hospice Mandatory Training within required time frames through required

medium.
- Identifying and attending training as required for the role
- Taking part in reflective practice and in-house training opportunities

**Education**
- Support the induction of hospice volunteers to ensure they have a good understanding of

the role within community services.
- To contribute to public education as required

**Research and Audit**
Support service audits as requested contribute to quality and service improvement.

**Policy and Procedures**
Maintain knowledge of, and comply with the relevant clinical and non-clinical Hospice policies and
procedures.

**Organisational Philosophy of Care, Purpose and Values**
Wirral Hospice St John’s aims to offer care and support for patients and their families living with a
life limiting illness based around what is important to them. It endeavours to meet the holistic
needs of our patients - physical, psychological, social and spiritual needs and support their loved
ones and carers without discrimination.
Wirral Hospice St John’s
**CARES**

So that we can deliver on our Philosophy of Care and Purpose the Hospice has developed the
following Values which we uphold in all that we do.

**Compassionate**:To care for and support patients, families, colleagues and the wider
community with compassion and understanding

**Accountable**:To be accountable for our own actions and decisions, and to hold each other
to account

**Respectful**:To treat others with respect throughout all interactions, acknowledging and
considering differing opinions.

**Equitable**:To act in an equitable manner for all, ensuring that individual needs are
considered and supported

**Sustainable**: To manage our resources efficiently, optimising use and value, whilst
minimising waste

**Safeguarding**
Wirral Hospice St John’s has a responsibility to ensure that all children/young people and adults
are adequately safeguarded and protected and that “Safeguarding is Everyone’s Business”. As a
consequence, all staff are required to adhere to national and local safeguarding
policies/procedures and to act upon any concerns in accordance with them.

**Equality and Diversity**
Wirral Hospice St John’s has given its full commitment to the adoption and promotion of the key
principles of equality and diversity of equal opportunities contained within current legislation and
the Wirral Hospice St John’s Equality Policy.

**Health and Safety**
It is the duty of every employee to work in such a way that accidents to themselves and to ot

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