Office Administrator

3 months ago


Sheffield, United Kingdom KitchenEX Full time

We are looking for an experienced office administrator to join our expanding team.

KitchenEX import and supply retailers around the UK with premium kitchen appliances. We are the sole importers of Faber Cooker Hoods, ILVE appliances, and PlamaMade Filters in the UK. We are looking for an administrator to support our team in the smooth running of the office. This is the ideal opportunity for an experienced administrator looking to work with a friendly and passionate team with a real family feel.

Main Responsibilities
- Order Processing
- Managing deliveries
- Speaking to consumers, retailers and the sales team over the phone and answering general queries
- Payment handling - taking and chasing payments
- Manage and update customers and transactions on the CRM system
- Order fulfilment of items from the office
- Shipping of resources from the office to retailers - For example sending out brochures and point of sale items
- Managing and updating retailer information - For example checking displays, ensuring up to date contact information, opening times and days.
- Arranging returns and collections
- Producing and updating reports
- Will be required to carry out an additional administration tasks to help support the day to day running of the business
- Ability to gather and sort data accurately
- Ability to work on a CRM system essential
- Excellent communication / telephone manner
- Good attention to detail
- Ability to prioritise work load and have good time management and organisational skills
- Ability to handle confidential information
- Strong record keeping skills
- Be proactive, self-motivated and able to use own initiative
- Have the ability to multitask effectively
- Experience in problem solving
- To be able to work individually and be part of a team.

Salary £22,000 - £24,000 depending on experience

Hours of Work:
Monday to Friday - 9am till 5pm

Please provide your CV and cover letter.

No agencies, thank you

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 2 years (preferred)
- Microsoft Office: 2 years (preferred)
- Order Processing: 2 years (preferred)
- Office: 2 years (preferred)
- CRM software: 2 years (preferred)

Ability to Commute:

- Sheffield (required)

Work Location: In person


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