Marketing Operations Planner

3 days ago

Kingston upon Hull, United Kingdom Arco Full time

**About The Role**:
Are you an experienced marketing professional, who thrives in a dynamic, fast-paced environment where creativity and strategic thinking collide?

As part of our marketing strategy, we’ve created a brand-new role for a Marketing Operations Planner to join our established team to manage the planning, scheduling and coordinating of all of the marketing activity throughout our business with a budget of circa £3million, working closely with both internal and external stakeholders.

This role is a hybrid position, with a mix of remote working, and office-based days (2 or 3 days a week) from our head office in Hull.

Key responsibilities include:

- Planning and coordinating the annual marketing plan to meet strategic and commercial objectives
- Reviewing quarterly the plan with marketing leadership team and reconciliating with finance
- Managing plan and campaign governance through plan review process, including action plans and following up with campaign owners
- Tracking progress against plan, escalating any risk to delivery and mitigating accordingly
- Co-ordinating budget allocation process in alignment with financial planning cycle and conducting monthly tracking and reporting of budget spend, coordinating with finance
- Scheduling all marketing activity to ensure correct volume and frequency of customer communication
- Tracking resource allocation to ensure plan is deliverable with human and financial resource
- Compiling presentations as required into the Exec team to update on progress of marketing activity
- Ensuring all activity has clear outputs and measures with reporting against KPIs
- Optimising marketing effectiveness through analysis and continued improvement
- Assessing and improving workflow, systems and processes across all marketing operations
- Managing a suite of planning and reporting tools, training users as required

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

- A competitive starting salary plus up to 10% annual bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and 8x salary Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards - we’re proud to have employees who have worked for us for 40 years

The ideal Marketing Operations Planner will be/have:

- Planning and coordination of multiple complex activities over a wide stakeholder group is essential
- Excellence in Project management - a formal PM qualification may be an advantage
- Working knowledge of latest marketing workflow, planning tools and techniques and advanced Excel and PowerPoint skills
- Ability to influence at all levels; from Director and Head-of level through to campaign owners
- Confident verbal and written presentation skills
- Good commercial acumen, working understanding of return on investment and performance reporting
- Experience of managing operations across a marketing function desirable but not essential
- Educated to degree level, not essential but may be an advantage

**About Us**: With almost 140 years of experience, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. Our specialist safety services provide the technical services and specialist expertise for working at height, in confined spaces and with respiratory protection.

Following the appointment of our CEO in December 2022, we are now on a transformation journey to become more profitable and sustainable. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Everyone is welcome at Arco, no matter who you are. Our business is fully committed to creating a truly inclusive, diverse and equal working environment for all of our employees, as well as our customers and suppliers. Diversity, equity, and inclusiveness are fully embedded in our culture and talent acquisition processes. We recognise that everyone is different, and hiring people from a wide variety of

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