Customer Service Professional
3 weeks ago
**Customer Service Professional**
Do you want to work for a business that has a passion for its local community, right here in Solihull?
Do you want to work for a business that gives you a paid volunteering day to work with a local charity. How you spend your paid volunteering day is your choice. Some employees have done lake cleans, cake bakes, sky diving, litter picking, care home painting - the options on how you can make a difference are endless.
BNP Paribas Group has given 1 million hours to supporting local charities. You could be part of that.
You can also make a different with our customers:
- Be the kind voice on the end of the phone
- Be the friendly ear when they’re having a difficult day
It’s a phone-based role, but we’re not about rushing customers off the phone to answer the next call. We’re about taking the time to listen, understand, create a solution, and ensure a happy customer. When you’re not supporting customers, you’ll be updating the system - and full training is given on this.
Flexibility - We’ve got that. You can spend time at home, but also in the office where there is a social environment. An environment where you can learn from those around you and grab a coffee with a colleague on your breaks. That’s a coffee from a proper mug too - no single use plastics here as we care about the environment too.
What else can you expect?
- £24,180pa + Bonus & Additional Benefits
- 28 days holiday inclusive of bank holidays, plus an extra day for every year’s service
- Monthly bonus opportunity
- Discounts - gyms, restaurants, days out, travel
- Team incentives and rewards
- Continuous training and development - we also recruit and promote from within so this could be the start of something much bigger for you
Pay: From £24,180.00 per year
**Benefits**:
- Company pension
- On-site parking
- Work from home
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Solihull: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Solihull
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