Platform Owner
2 weeks ago
**Job description**
**Value Chain Platform Owner (Engagement Management and Finance Operations)**
**Director**
**Context**
**The Role**
- Strategy and vision for the EMFO technology ecosystem, ensuring it aligns to the wider business and platform management strategy, roadmap, governance and policies
- End to end ownership and oversight of the technology and products within scope, managing any complex and/or significant escalations
- Platform architecture and technology configuration, ensuring a seamless user experience
- Technology operations, providing the connection between multidisciplinary business areas and platform management stakeholders, including product vendors
- Continual improvements in people, process and technology to deliver maximum value for the business
- EMFO technology team, overseeing people and performance management activity, and acting as a primary point of contact for any issues
- Financial management of the EMFO technology ecosystem and team, including budget submission and delivery, clearly demonstrating the commercial and functional value that the team deliver
- Chairing and attending governance forums and approving and/or recommending decisions that relate to the EMFO technology ecosystem
- Liaising with other platform and value chain owners in EWT to share knowledge and best practice
- Managing senior stakeholder relationships, including those within EWT and the wider business
- Service reviews with the business
- Adhering to relevant policies, standards, procedures, and performance management processes
- Supporting the Head of Platform Engineering & Ops to implement the wider team strategy
**The Person**
- Knowledge and experience of managing a hybrid landscape of on-prem and cloud services (SaaS, PaaS etc.)
- Knowledge and practical experience of ITIL and Agile frameworks
- Experience of developing business aligned technology strategies, visions and objectives
- Rich knowledge in IT planning, design, data and operational processes and principles
- Strong leadership qualities
- Good interpersonal skills and the ability to build relationships with stakeholders
- Ability to manage operational budgets and develop commercial business cases
- Experience managing third party suppliers and managed services contracts
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