Night Duty Housing Officer

7 months ago


Morecambe, United Kingdom CC Housing Management Ltd Full time

**About Us**

We are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our residents may have complex and additional support needs to include but not limited to those with addictions, mental health issues, learning difficulties and offending behaviour. Creating Change recognises that people who require specialist support may encounter difficulty renting accommodation from the wider housing market, and our goal is to offer support in order for individuals to gain the skills necessary with an aim to be in a position where they can sustain their own tenancy independently.

**The Role & Responsibilities**

As a Night Duty Officer, your duties will include:

- Provide proactive customer services support to all service users of CC Housing Management.
- Adhere to the working practices and procedures.
- Deal effectively with any immediate issues such as security issues, fire alarms, or clients’ needs.
- Contact relevant agencies / persons is there is a concern about a client’s welfare or safety.
- Operation of the Security Controls including, monitoring CCTV, alarms and access control systems.
- Escalate all Emergency repairs and maintenance calls.
- Ensure any vacant rooms and all communal areas and the premises as a whole are in acceptable condition.
- Develop and strengthen local partnerships and fostering positive relationships with key local contacts including neighbours.
- Support and assist Housing Officers by taking statements and preparing evidence to support appropriate interventions.
- To consistently meet and exceed performance targets and to keep full, accurate and timely records.
- To assist in a range of duties associated with tackling tenancy breaches effectively in line with policy and procedure and in line with wider community safety and crime reduction priorities.
- Ensure that all serious concerns are reported to a team leader / manager, and / or the Police as appropriate.
- Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately.
- Complete accident, incident and client file logs, and ensure that there is a written record of anything of significance throughout the night.
- Provide reports and data as required by team leaders or managers.
- Ensure that health and safety and security checks are completed on a regular basis; escalating any concerns as appropriate.
- Participate in team meetings as required. You should have experience in a customer focused environment, with familiarity of conflict management and the ability to demonstrate strong negotiation and influencing skills.

**Job Type**: Permanent

Pay: £11.79 per hour

**Benefits**:

- Company pension

Schedule:

- Night shift
- Overtime
- Weekend availability

**Experience**:

- providing support: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



  • Morecambe, United Kingdom CC Housing Management Full time

    This role is 20-37 hours per week Salary - £10.26 per hour We are looking to employ an individual whom is motivated, empathetic, keeps calm under pressure, can work on their own initiative but also as a team player with effective communication and active listening skills, whom can work across a defined geographical area assisting in the delivery of a...


  • Morecambe, United Kingdom Brook Street Full time

    Are you seeking a new permanent role as a Night Support Officer for a social care housing association? if so we would like to hear from you! You will be working for an excellent provider who provide housing accommodation and supported living services. As the Night Support Officer, you will be ensuring the safety and security of the accommodations in the...

  • Housing Officer

    7 months ago


    Morecambe, United Kingdom Serco Inc. Full time

    **Housing Officer**: Full Time - 12 hours - Hourly - £12.00 Morecambe Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the...

  • Night Porter

    2 months ago


    Morecambe, Lancashire, United Kingdom The Inn Collection Group Full time

    Night Porter - The Inn Collection GroupThe perfect hotel experience starts with a warm welcome. As a Night Porter at The Inn Collection Group, you will be the first point of contact for our guests, ensuring their stay is nothing short of exceptional. Our hotels are more than just a place to rest your head; they're a hub of activity, where great food, drink,...

  • Senior Care Assistant

    7 months ago


    Morecambe, United Kingdom Lancashire County Council Full time

    Salary £23,114 -£23,893 Per annum | Part time 23.33 Hours per week Pro Rata Dolphinlee House Care Home This part-time role is **not open to international sponsorship** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and compassion to live their life their way' Do you want...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £22,737- £23,114 Per annum pro rata | Permanent, Part Time 21 hours per week | Woodhill House Res Care Home, Morecambe This part-time role is **not open to international sponsorship** **Night Care Assistant** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £23,152 Per annum pro rata | Permanent, Part Time 21 hours per week | Woodhill House Residential Care Home, Morecambe Pay Award Pending This part-time role is **not open to international sponsorship** **Night Care Assistant** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity,...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £22,737- £ 23,114 Per annum pro rata | Permanent, Part Time 21 hours per week | Dolphinlee House Residential Care Home, Ridge Estate, Lancaster This part-time role is **not open to international sponsorship** **Night Care Assistant** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness,...


  • Morecambe, United Kingdom Brittlestar Wine Bar Full time

    _Front of House/Kitchen Staff_ We are looking for experienced bar and kitchen staff to join our existing team at our Wine Bar & Coffee House on Morecambe Promenade. Full and Part Time hours available. Rate of pay is dependant on experience. **Job Types**: Part-time, Permanent **Salary**: £9.00-£10.00 per hour Additional pay: - Tips **Benefits**: -...


  • Morecambe, United Kingdom Hays Specialist Recruitment Limited Full time

    Full time Front of House Administrator **Your new company** **Your new role** As the Administrator your duties will include - Assist with the smooth-running of the office. - Answer and direct all incoming calls. - Manage front of house area, greet all visitors. - Ensure school security arrangements are always complied with, including the issue of visitor's...

  • Night Project Worker

    7 months ago


    Morecambe, United Kingdom Saha Full time

    **About The Role**: At Salvation Arm Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement for people who have been homeless. The Night Project Worker will need to help ensure the safety of residents and the security of the building by being an overnight on-site presence and will: - Supervise people as...

  • Care Assistant Nights

    22 hours ago


    Morecambe, United Kingdom Anchor Trust Full time

    **Hours: 24 per week (Nights)** As a Care Assistant you will provide person centred care and support to assist residents to maintain their independence including personal care, meal times, and activities whilst also providing a listening ear to those who need it most. Anchor has 4 core values and you will align to these by being Accountable, showing...


  • Morecambe, United Kingdom Bare Hall Full time

    Night Care Assistant for the Elderly 18 hours per week. 10pm-7am over a 7 week rota. Potential to acquire more hours covering holidays and sickness. To provide care for the elderly: washing, bathing and some personal care. You will be required to complete some light domestic duties: veg prep, laundry and some cleaning duties. Experience preferred but...


  • Morecambe, United Kingdom CC Housing Management Ltd Full time

    **Main Tasks**: 1. To provide a professional front line enquiry and reception service to tenants, visitors and contractors and to deal appropriately with any day to day enquiries and complaints or redirecting, as necessary. To deal with enquiries in a confidential and professional manner 2. To provide administrative support in order that estates,...


  • Morecambe, United Kingdom Lancashire County Council Full time

    Salary £20,812 - £21,189 Per annum | Permanent, Part Time, 24 hours per week | Dolphinlee House Residential Home | Pro Rata Night Care Assistant Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and compassion to live their life their way' Do you want to make a real and...


  • Morecambe, Lancashire, United Kingdom Salvation Army Housing Association Careers Full time

    About UsWe are a leading provider of housing and support services to vulnerable individuals and families. We are seeking an experienced Community Development Officer to join our team.Job SummaryThe successful candidate will be responsible for developing and delivering participation programmes for clients in our service. This will involve working closely with...


  • Morecambe Bay, United Kingdom Netherwood Hotel Full time

    **Live in accommodation is available** Netherwood Hotel and Spa are looking for a Night Porter/Late Bar Tender to join our team on a fixed term contract. Squirrel Hotels is a family-owned company including four hotels, two in the North of England, one in the Lake District and one in the Forest of Dean. Our wedding venue in the Lake District is a beautiful...

  • Duty Co-ordinator

    2 days ago


    Morecambe, United Kingdom Specialist Care Team Full time

    We are looking for a Duty Co-ordinator to work as part of our day-to-day team managing our social care services across North Lancashire. We currently provide services in the following models: residential, home care, mental health rehabilitation and supported living services. - Location: North Lancashire (Morecambe office) - Permanent position as part of an...


  • Morecambe, United Kingdom Reel Cinemas Full time

    **Please note, you must be fully flexible with your availability and be able to work 9:30 - to 23:15 on some days. We are open every day except Christmas Day!** We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Morecambe! As a Front of House Assistant, you'll be responsible for making sure all our customers have...


  • Morecambe, United Kingdom Reel Cinemas Full time

    **Please note, you must be fully flexible with your availability and be able to work 9:30 - to 23:15 on some days. We are open every day except Christmas Day!** We are looking for enthusiastic and hard working Front of House Assistants for our cinema in Morecambe! As a Front of House Assistant, you'll be responsible for making sure all our customers have...