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Customer Service Administrator

3 months ago

Omagh, United Kingdom Naturelle Consumer Products Ltd Full time

We are seeking a highly motivated and detail-oriented Customer Service Administrator to join our team. As a Customer Service Administrator, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity to work in a fast-paced environment and contribute to the success of our company.

**Duties**:

- Provide accurate information about products, services, and company policies
- Assist customers with order placement, returns, and exchanges
- Maintain customer records and update information in our database
- Process payments and handle billing inquiries
- Collaborate with other departments to ensure customer satisfaction
- Perform general administrative and clerical tasks as needed

**Experience**:

- Previous experience in customer service or a related field is preferred
- Proficient in using SAGE for order processing
- Excellent phone etiquette with strong communication skills
- Strong organizational skills with attention to detail
- Familiarity with office software such as Microsoft
- Experience with data entry and maintaining accurate records

If you are a self-motivated individual who enjoys helping others, we would love to hear from you. Join our team and make a difference in the lives of our valued customers

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 23/04/2024
Reference ID: 24/0005