Laboratory Support Team Leader

4 days ago

Salford, United Kingdom Ritz Recruitment Ltd Full time

**VS336/05**

**Laboratory Support Team Leader**

**Salford Quays**

**Hours: 9am - 6pm, Monday - Friday**

**Salary: £25,000 - £26,000**

Our client is looking for a Stock Control/Laboratory Maintenance/Facilities Management Team Leader.

Responsible for the provision of a managed service that will ensure efficient and effective use of laboratory facilities. You will take the lead on all aspects of FM for the above location. To be part of the team that aims to deliver on an optimum configurationof Rapid Response Laboratory and Core Laboratory facilities. By reducing facility downtime you will contribute to a robustness of service that will ultimately improve patient pathways

**DUTIES AND RESPONSIBILITES**:
**Responsive Maintenance for Equipment**
- Ensuring that equipment faults are logged with the manufacturer.
- Booking service/maintenance visits for laboratory equipment
- Logging confirmation on system for engineer call-out (if and when required) for faulty equipment. Keeping all other Stakeholders informed of progress with regards to faulty equipment.
- Inform manufacturer of parts used in course of self-repair. Arrange for additional spare parts etc to be supplied.
- Repairing equipment with assistance from manufacturer's telephone support.
- Following up with Manufacturer with regards to engineer performance. Be responsible for ensuring engineers attend as and when expected. Updating all Stakeholders where necessary of impact to service of any disruption to service as a result of maintenanceand/or engineers. Responsible for escalating where deemed necessary.
- Logging of equipment faults and progress throughout the repair/maintenance cycle through to being back 'on-line'.
- Provide approval for self-repair if appropriate.
- Liaise with manufacturer regarding repair (remote support).

**Equipment: Cyclical maintenance.**
- Liaise with manufacturer re: changes to be made to cyclical repair program
- Inform sample collection team of where samples should be delivered whilst equipment is offline.
- Inform of maintenance visit and anticipated equipment downtime.
- Agree date of the on-site maintenance visit
- Agree cyclical maintenance programme
- Liaising with manufacturers to arrange an annual quality review of equipment
- Supporting the maintenance and servicing of equipment no less than every 12 months
- Renewing service contracts for laboratory equipment

**Stock and Procurement**:

- Agreeing minimum stock levels and stock levels required
- Determining preferred maximum stock levels at the laboratory and warehouse/storage facilities.
- Ordering laboratory stock and creating purchase orders
- Sourcing and procuring all laboratory equipment
- Publishing minimum stock level requirements so as to ensure that FM staff, as well as, users of the facility can easily identify when stock is close to or below agreed threshold.
- Monitoring stock levels against agreed minimum stock levels to ensure that sufficient stock is on hand at all times.
- Physically counting and checking stock delivered against delivery note and PO, flagging and troubleshooting any discrepancies. Escalating to Group Procurement.
- Logging of delivery on the system.
- Posting final value and quantity into ledger system.
- Determining the call-off stock requirements for the Core Laboratories etc. so as to ensure that the agreed minimum and maximum stock levels are maintained, completing a call-off stock delivery request form where necessary

**Laboratory Support Personnel Management**
- To provide direct, line-management contact for the FM Operation Support staff.
- To provide day-to-day management and oversight of FM Support staff activities by delegating the above duties, where required.
- To administer and adhere to the requirements of the HR department and employee handbook (including, but not limited to, implementation of sickness/absence and annual leave procedures).
- To conduct Annual Joint Reviews for FM Support personnel and provide regular and timely performance feedback, when necessary.

**Identify and assist with Changes to Facilities**
- To provide feedback, in the form of a report (or similar), in relation to the on-going evolution, enhancement and extension to existing processes.
- To provide feedback, in the form of report (or similar), in relation to the addition, withdrawal or substitution to existing facilities or processes.
- To provide feedback and advice on all other changes to Facilities as initiated by any other Customer or Supplier.
- To ensure that all relevant paperwork is completed contemporaneously and the correct pathways are followed for seeking approval and implementing changes.
- To assist the FM Laboratory Director or Group Procurement with any dispute resolution.

**SKILLS AND EXPERIENCE**:

- You should have previous experience in a team leader role working in stock control/maintenance or Facilities Management
- Any experience of working in a laboratory environment in a similar role would be advantageous but not essential
- Experience of managing stock and equipment, purchasing consumables and lab equipment
- Experience of managing the maintenance of lab equipment and consumables, liaising with manufacturers and engineers and coordinating engineers on site
- Good organisational skills.
- Work accurately, neatly and efficiently. Attention to detail is very important.
- Team leader and team player
- Excellent IT Skills familiarwith MS office suite
- Maintain patient confidentiality at all

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