Apprentice Retail Parts Advisor

1 day ago


Liverpool, United Kingdom Mercedes-Benz Apprentice Programme Full time

**Retail (Parts) Advisor Apprentice**

The role of a Retail (Parts) Advisor Apprentice is diverse. You’ll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You’ll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.

**The role of a Retail (Parts) Advisor Apprentice**
- Building and maintaining relationships with internal and external customers both in person and over the phone
- Developing relationships with other departments
- Preparing orders
- Meeting deadlines
- Stock Control/ Management
- Processing Warranty Claims and Payments
- Identifying Parts
- Business development/ Planning
- Marketing and Visual Merchandising
- Forecasting and Budgeting
- Managing logistics including organising and arranging deliveries

**Desired Skills and Personal Qualities**
- Customer service skills
- Sales Skills
- Organisational skills
- ICT Skills
- Complaint resolution skills
- Problem solving abilities
- Ability to work independently and as part of a team
- Flexibility
- An interest in motor vehicles

**Entry Requirements**
- Age 16+
- GCSE grades 4 - 9 (or equivalent A*- C) in:

- Mathematics
- English Language

**Important information**

We will support you in gaining Functional Skills in Mathematics and English should you require them.

**Future Career Opportunities**

Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:

- Parts Process Specialist
- Parts Supervisor
- Parts Manager
- After Sales Manager
- May lead to Sales Executive

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: From £5.28 per hour

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Day shift

Application question(s):

- Why have you applied for this role specifically?
- Tell us about your main strengths and skills.
- Can you provide an example of an occasion where you have had to use problem-solving skills?
- What are your hobbies and interests?
- Do you live within 15 miles of the dealership?

**Education**:

- GCSE or equivalent (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Expected start date: 05/09/2023


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