Customer Service Assistant

1 week ago


Petersfield, United Kingdom Profiles Personnel Ltd Full time

**SALES & CUSTOMER SERVICE ASSISTANT**
We are delighted to be recruiting an experienced and engaging Sales & Customer Service Assistant to join our industry leading high-end retail clients. Working within a stunning showroom the Sales & Customer Service Assistant will become part of a small, friendlyteam who all thrive on delivering impeccable service to their discerning customers nationwide or overseas.
This is a super varied role covering retail sales (in-store, phone and online) as well as head office duties such as operations, supplier management, office administration & customer service.
Salary £23-26K depending on experience + commission up to 28K OTE in first full year. Commission is uncapped and would certainly increase with experience and ability + excellent benefits.
Key responsibilities for the Sales & Customer Service Assistant include,
- Engaging with customers, understanding their requirements and helping them select the right products to suit them by providing guidance
- Act as a brand ambassador, delivering a positive customer experience at every touch point
- Write accurate detailed sales quotations in a timely manner
- Proactively manage enquiries to convert leads into sales
- Manage order fulfilment, working closely with suppliers and delivery teams
- Competently resolve customer service issues (verbally and written)
- Ensure sales documentation is up to date and accurate at all times - updating price lists, price tickets, showroom literature and website listings
- Updating and maintaining the e-commerce website with the latest content and promotions
- Updating and maintaining the retail POS system

The ideal Sales & Customer Service Assistant will need,
- Highly experienced in a customer facing role
- Ability to close sales and upsell
- Passion for pleasing customers and delivering exceptional customer service
- Excellent communication skills, both written and spoken, as well as impeccable attention to detail
- Good numeric and negotiating skills
- Able to quickly learn and retain a great depth of product knowledge
- Excellent and fast computer skills including a good working knowledge of excel (training will be given across all systems but any CMS/web experience would be an advantage)
- Full UK driving licence and own transport essential due to location. Free on-site parking

This Sales & Customer Service Assistant role would suit a hard-working, proactive and positive person, who enjoys working as part of a small team within a growing and ambitious company where there is plenty of scope to develop within the role depending onthe skill set.
Hours 9am-5.30pm Monday-Friday, 9am-5pm Saturdays. You will be required to work 2 Saturdays per month (with a day off during the week)



  • Petersfield, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Petersfield, GU31 4AT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...


  • Petersfield, United Kingdom Josie's Full time

    Josie’s is a thriving independent business with locations in Winchester, Bishops Waltham, Petersfield and Romsey. Josie's create breakfast/brunch and lunch with sandwiches and freshly baked cakes. Josie's are currently looking for full time Customer Service Assistants to join the team in Petersfield. Key attributes - Team player, can communicate with...


  • Petersfield, United Kingdom Aspire Pharma Full time

    Competitive Salary & Company Benefits | Ideally located close to Petersfield | 14 Months Fixed Term Contract Monday to Friday, 9.00am - 5.00pm (potential for flexibility on start/end times based on 7.5hrs/day) **Are you looking to work for a rapidly growing UK Pharmaceutical company, who are passionate about improving patients’ lives across the...


  • Petersfield, United Kingdom SMI INT Group Ltd Full time

    _This role is primarily based in _**Petersfield**_ _in our brand new Head Office. This is a very busy role, we are looking for confident, organised and eager individuals with previous office based Customer Service experience._ **Overview** Ownership of a range of customer service activities within the business support division. Responsible for delivering...


  • Petersfield, Hampshire, United Kingdom Dandara Full time

    At Dandara, we're a leading UK housebuilder dedicated to creating quality homes with innovation and attention to detail. Our commitment to excellence has earned us a respected reputation over 30 years.We're seeking an experienced Customer Care Technician who can provide exceptional support to our customers. A competitive salary of £35,000 - £45,000 per...


  • Petersfield, United Kingdom SMI INT Group Ltd Full time

    _This role is primarily based in _**Petersfield**_ _in our brand new Head Office. This is a very busy role, we are looking for confident, organised and eager individuals with previous office based Customer Service experience._ **Overview** Ownership of a range of customer service activities within the business support division. Responsible for delivering...


  • Petersfield, Hampshire, United Kingdom Toolstation Limited Full time

    Exciting Opportunity at ToolstationWe are seeking a dedicated and enthusiastic individual to join our team as a Senior Store Assistant in Petersfield.This role involves supporting customers, handling deliveries, maintaining store standards, and providing exceptional customer service.As a keyholder, you will be responsible for opening and closing the store,...


  • Petersfield, Hampshire, United Kingdom Dandara Full time

    We are seeking a highly skilled and experienced Customer Service Advisor to provide exceptional customer service and support to our clients. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProviding Exceptional Customer Service: Respond to...

  • Customer Assistant

    7 months ago


    Petersfield, United Kingdom M&S Full time

    **All the details** Below is the working pattern for this vacancy. Week 1: Sunday 07:00-13:00 Tuesday 06:00-12:00 Friday 06:00-13:00 Week 2: Sunday 07:00-13:00 Wednesday 12:00-18:00 Thursday 11:00-18:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst...


  • Petersfield, United Kingdom CV-Library Full time

    Customer Service Advisor Location: Petersfield Salary: £24,000-£29,000 + Commission Hours: 40 hours 5 days a week including 2 Saturdays a month. Shift: 9am-5:30pm My clients who are luxury retailer of bedroom and household furniture are seeking a Customer Service Advisor to join their friendly team in Petersfield. You will be responsible for...


  • Petersfield, Hampshire, United Kingdom CV-Library Full time

    Role Overview:\Mulberry Recruitment is seeking an experienced Customer Service Representative to join our client's team in Petersfield. As a key member of the sales and service team, you will be responsible for delivering exceptional customer experiences, maximising sales opportunities and ensuring a smooth process from start to finish.\About the Role:\We...


  • Petersfield, United Kingdom SMI INT Group Ltd Full time

    Are you a dynamic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to be a part of our ever-growing Customer Experience team. This is a full-time, permanent opportunity based at our modern Petersfield head...


  • Petersfield, United Kingdom SMI INT Group Ltd Full time

    Are you a dynamic individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we want you to be a part of our ever-growing Customer Experience team. This is a full-time, permanent opportunity based at our modern Petersfield head...


  • Petersfield, United Kingdom Brook Street Full time

    **Customer Service Executive** - Petersfield_ - _ **£22k - £26k per annum** **Full Time - Permanent - 40 hours per week (8am - 5pm)** *** - Do you have a background in Customer service or account management, confident on providing an excellent customer experience?_ - Do you have strong computer skills and strong attention to detail?_ - Are you looking...


  • Petersfield, United Kingdom Healthy Pets Full time

    The Vacancy We are expanding our Client Service Department due to recent growth of the business Healthy Pets are excited to be offering the opportunity for 2 customer focussed, animal loving, Customer Service Representatives to join our amazing team! By joining Healthy Pets you will be joining a team that takes real pride in all we do, pride in our...

  • Customer Service

    6 days ago


    Petersfield, United Kingdom NatWest Full time

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as a Customer Service - Personal Banker in Petersfield -...


  • Petersfield, United Kingdom Sodexo Full time

    Job Introduction As a **Food Service Assistant** at Sodexo in **Churches College**, you are also a helping pair hands and a good mood motivator. This role includes the preparation and serving of our vibrant menu and ensuring all working areas are kept clean and tidy. Your cheerful customer service puts a smile on people's faces and makes an impact in their...


  • Petersfield, United Kingdom Santander Full time

    **WHAT YOU WILL BE DOING** **Join our community.** At Santander we're driven by our purpose - to help people and businesses prosper. We help our customers at the moments that matter most and champion businesses to help them to grow sustainably. That's why we're building a community to be a digital bank witha human touch and deliver an outstanding customer...


  • Petersfield, United Kingdom National Trust Full time

    Our careers are as varied as the places we care for and that is why we look for people from all backgrounds, with a variety of skills and abilities to help us maintain our places ‘for everyone, for ever’. As a Welcome & Service Assistant, you'll work as part of a passionate team to ensure everyone feels welcome, creating an exceptional service culture....


  • Petersfield, United Kingdom National Trust Full time

    Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service. **Working pattern**: Although this role is based on annualised hours (440 per year) this will equate to approximately 8.5 hours per week but will differ during the winter months....