Communications & Marketing Officer

3 months ago

Leominster, United Kingdom National Trust Full time

People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for Herefordshire, you'll be responsible for letting people know about the place, and how they can visit.

What it's like to work here:Reporting to the Experience and Visitor Programming Manager, you'll be working within a dynamic and forward thinking visitor experience team in the portfolio. Our Herefordshire portfolio is made up of Berrington Hall, Brockhampton, Croft Castle and Parkland, The Weir Garden and seven open-access countryside places including Midsummer Hills, part of the Malvern Hills.

You'll have so many opportunities to share our cause through great stories and content with our stories from our conservation work to experiences in historic houses, gardens, parkland and miles of way-marked walks, not to mention our variety of playful and project experiences.

What you'll be doing:We have an annual plan covering communications and marketing, and your role from will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming for, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas.

Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.

You'll be working closely with your colleagues on site and the Trusts regional advisers, known as consultants. You'll be part of a team making sure that we're sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work.

**Please also read the full role profile, attached to this advert.**

Who we're looking forWe'd love to hear from you if you’re:

- familiar and confident with various marketing techniques, including digital and social media
- experienced in writing and speaking clearly
- someone who puts people first, and understands why great customer service matters
- skilled in working with IT (including Microsoft Office)
- good at solving problems, and able to work on your own initiative

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (22.5 hrs pw to 28/02/26)

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