Administrative Assistant

4 weeks ago

London, United Kingdom HKA Global Full time

HKA is one of the world’s leading privately owned, independent providers of consulting, expert and advisory services for the construction, manufacturing, process and technology industries.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide. Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.

**As part of the HKA team you can expect**:

- **A strong collaborative culture focused on providing outstanding client care whilst supporting our colleagues.**:

- **The opportunity to develop your career whilst providing an exceptional experience for our flagship London office.**:

- **The opportunity to work alongside a close knit business support team working closely with some of the best experts in the world.**

**The Opportunity**:
You will produce consistent high quality work, possess strong communications skills and the ability to multitask with excellent attention to detail. You will have a strong customer service mindset with the ability to make colleagues and guests feel welcome and comfortable by building a professional and friendly rapport.

You will have a passion for service excellence, ensuring anyone that visits the London office has a positive, warm and productive experience.

The role of Administration Assistant is ideally full-time, however we would consider three days per week (Tuesday-Thursday) part-time, although with some flexibility, and the role would be entirely office based.

**Role and Responsibilities**:

- Full administrative support to the Senior Office Manager
- Setting up meeting rooms and supporting the smooth operation of meetings and client events including all logistics, providing refreshments and breakfast/lunches for meetings, and making suitable room arrangements (including ensuring all necessary IT equipment is functioning and set up ahead of time).
- Support in the set-up and delivery of client events, working closely with the Marketing and Business Development team.
- Assisting in the scheduling of appointments and liaising with clients both face to face and over the telephone.
- Handling all post, ordering stationery and other office supplies
- Liaising with external maintenance bodies for example facilities providers as and when needed
- Ensuring the office/meeting rooms and kitchen areas are kept tidy at all times
- Undertaking and supporting wider administrative tasks as and when needed to ensure that both the office and our service line teams are fully supported, and to maintain our record of high standards.

**Skills and Experience**:
Ideally you will possess the following skills and experience:

- Strong, well rounded experience in an Administration function.
- Excellent attention to detail with the ability to forward plan and work efficiently.
- Friendly, approachable with the ability to build and develop rapport and relationships.
- First class client service skills.
- Excellent Microsoft office skills particularly in Outlook, Word, Excel and PowerPoint.
- Must have exceptional organisational and prioritising skills as well as extremely confident with dealing with all levels of individual.
- Strong logístical experience, the ability to manage multiple tasks at once whilst still providing the same consistent service every time.

**What we offer**:
At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working.

**CLOSING DATE: 7 July 2023**

**ED&I at HKA**:
HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation.

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