Inbound Checker Operative

Reports to: Team Leader

Hours: Monday - Friday 37.5 hours, rotating 6am-2pm and 2pm -10pm

Location: Staci UK, Frontier Park

Benefits: 33 days holiday, Contributory pension scheme, bonus scheme & more.

**ABOUT US**

Staci are fulfilment specialists offering expert multichannel logistics solutions: marketing and POS fulfilment, e-commerce and spare parts logistics. We are incredibly proud to have a diverse client portfolio with a host of the world's leading and best loved brands and retailers across Europe & the US. With over 2000 employees worldwide and more than 450 in the UK, we’re big and diverse enough to offer you great development and an exciting career, but small enough to know and care about Team Members as individuals. If you are ambitious and talented and want to work in an environment where that won’t go unnoticed then please read on.

**JOB PURPOSE**

To support the Quality assurance within the warehouse and ensure the quality that Staci efficiently dispatches all client orders on time and in full.

**PERSON SPECIFICATION**
- **Client** - Responds to and anticipates client needs in a timely, professional, helpful and courteous manner, regardless of external pressures. Strives to consistently meet service standards.
- **Innovation** - Suggests ways to do things differently. Understands and recognises the value of other points of view and ways of doing things. Displays a positive attitude in the face of ambiguity and change.
- **Respect**:

- Listens actively, considers people’s concerns and adjusts their own behaviour in a helpful manner. Understands the reason behind, or motivation for someone’s actions. Is attentive when completing tasks or when interacting with people from different backgrounds. Expresses negative feelings constructively.
- **Team** - Initiates collaboration with others and spontaneously assists others in the delivery of their work. Shares all relevant information with others and seeks others' input. Expresses own opinion while remaining factual and respectful.
- **Ownership** - Defines ambitious, but realistic, personal goals Works while meeting quality and performance standards. Promptly and efficiently completes work assignments.

**KEY CHALLENGES**
- Analytical Thinking - Distinguishes between critical and irrelevant pieces of information. Gathers information from a variety of sources to reach a conclusion.
- IT Skills, ability to use Staci’s IT systems to conduct duties for example hand held scanners.
- Influencing checks own understanding of others' communication (e.g. paraphrases, asks questions). Maintains continuous, open and consistent communication with others. Builds on successful initiatives to gain support for ideas.
- Managing Resources - Organises the use of resources to meet expectations and identifies difficulties. Plans, coordinates and manages internal and external resources to accomplish assignments within the given deadlines.

**KEY RESPONSIBILITIES**
- To receive all STACI stock, returns and process accurately back to stock
- Picking and packing of orders.
- Pick orders from locations on the picking list.
- Pack orders with products listed on sales order list.
- Process waste into appropriate waste categories for collection by our environmental partner.
- Communicate any challenges or issues to department Team Leader or Section Manager.
- Maintain a safe working environment, observing health and safety procedures at all times. Ensure that the work area is kept clean and free from hazards and waste at all times.
- Undertake other duties as required in order to support the business in achieving excellence for all customers.
- Carrying out the daily picking allocations in line with the site pick waves.
- Identifying any unpickable orders and following through either by liaising with goods in for goods awaiting putaway or raising internal transfer orders.
- Confirming WMS transactions as instructed i.e. putaway and picking.
- Liaison with delivering drivers
- Supporting with administration updating traffic calendar and scanning delivery paperwork.
- Controlling and releasing ad hoc receipts in line with operational throughput capabilities.
- Query management from Operations and client services in relation to unpicked orders.
- Run inbound reports and flag any receipts that are close to SLA time limit.
- Communicate with section managers over any issues.
- Deal with WMS issues.
- Cover main administration duties that support the allocation of customer orders in the absence of colleague at opposite site.
- General data input.
- Maintain a safe working environment, observing health and safety procedures at all times. Ensure that the work area is kept clean and free from hazards and waste at all times.
- Undertake other duties as required in order to support the business in achieving excellence for all customers.

**CRITICAL SKILLS**
- Organisational knowledge - Demonstrates understanding of the general environment in which Staci operates. Understan