Administrative Officer

5 months ago

Salford, United Kingdom Brook Street Full time

**Position**: Administrative Officer

**Location**: Dallas Court, Salford

**Salary**: £ 12.84 per hour

**Contract**: Temporary 6- 12 months

**Hybrid working**: 3 days in the office and 2 days working from home, this will commence after training has been completed and you can work fully independent

**Working Days/Hours**: Full Time, 37 hours, 9 am to 5 pm, flexible working pattern after training as agreed with the line manager

Brook Street in partnership with the Home Office have a fantastic opportunity to join their existing team of Administrative Officers in Salford. You will be providing administrative and customer service support within the team.

**Key responsibilities**:

- Excellent customer service
- Able to communicate well via phone calls with a good standard of English
- Hold a good understanding of IT and Microsoft Office
- Able to work to deadlines

**Required skills**:

- Customer service
- Excellent organisation
- Team work and working independently
- Strong communication and writing skills
- Strong IT skills
- Able to take initiative, having a go-getter attitude
- Detail orientated
- A positive approach
- Flexibility, adapting to the needs of the team
- Call centre experience would be beneficial but not required

**Training provided**:

- Training programme is 10 weeks
- No holidays within the first two weeks of training
- First week will be in classroom
- First two weeks will be on-site from 9 am to 5 pm
- Hybrid model will commence when training is complete and able to work full independent

**Amenities**:

- There is an on-site kitchen.
- Parking spaces are limited.

**You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document.**

Start dates will be confirmed once we have had clearance back.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

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