Project Lead

2 weeks ago

Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.
- An ambitious transformation programme is underway at H&F which will fundamentally change the way we deliver housing services. We need a Project Lead to support this programme who can:
- Manage complex projects
- Build and maintain good relationships with colleagues and stakeholders
- Facilitate project meetings and keep detailed action records and project logs
- Lead workshops and meetings
- Design new processes with business leads across different H&F services
- Identify issues and act promptly to resolve them or escalate to senior colleagues
- Be proactive and determined to see their project progress

Your duties will include managing the delivery of projects, identifying and managing risks and monitor the progress of projects against milestones and targets. You will be responsible for facilitating and managing meetings with internal and external stakeholders, producing reports as well as managing multiple workstreams. You will work with colleagues across different services and you will need to build, establish and maintain effective working relationships within the council and with external stakeholders. You will also be working with colleagues to redesign existing or creating new processes to implement new IT capability and service delivery models.
- Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.**Role Responsibilities**:
**The role responsibilities are as below;**
- Facilitate and manage meetings with senior internal and external stakeholders, including members and residents.
- Provide excellent customer service standards to internal and external stakeholders.
- Manage the recruitment of project support officers and consultants as and when required.
- Support Programme governance through the production and presentation of progress reports.
- Undertake other projects and duties commensurate with the role to support the Head of Delivery.

Please refer to the
- **Role Profile** for more information.

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

**Emotional intelligence**

**Judgement and decision making**

**Negotiation**
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

**Service orientation**
You must be unequivocal in your commitment and drive for outstanding

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