Vehicle Service Advisor
3 weeks ago
**Vehicle Service Advisor**
**Location: Rochford (Essex)**
**Salary: £20,000 - £28,000 (Negotiable) Dependant on experience**
Our client is looking for a Vehicle Service Advisor to join their fantastic site and team based in Rochford (Essex)
You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Service Advisor position involves:
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready at the promised time.
- Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their car is in our workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
- Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
- Adopting a sales approach regarding upsell.
- Maintaining good housekeeping standards and orderly administration of your work.
**Salary**: £28,000.00-£30,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Employee discount
- Free parking
- On-site parking
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: HSSERVICEROCHFORD
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