Tenancy Management Lead Officer

3 weeks ago


Hemel Hempstead, United Kingdom Dacorum Borough Council Full time

**Job details**:
**Job reference**

REQ0001723

**Application closing date**

01/04/2024

**Salary**

£41,601.00 - £44,257.00 (Inclusive of London Fringe Weighting)

**Package**

Generous holiday entitlement - outstanding 19.5% employer contribution pension scheme - flexible working patterns - car salary sacrifice scheme

**Contractual hours**

37

**Basis**

Full time

**Tenancy Management Lead Officer**:
**Job description**

**Permanent**

**Ref: H7301**
- We have an exciting leadership opportunity for a Lead Officer within our Tenancy Management team.
- Amidst a transformative phase of service redesign, we are seeking a Lead Officer to steer our Tenancy Management Team towards new horizons, fostering strong, sustainable communities through strategic engagement with our tenants. This pivotal role offers the unique opportunity to guide a dynamic, supportive team through a period of change, emphasising adaptability and innovation.
- As the Lead Officer, you will oversee a dedicated team of Tenancy Management Officers, ensuring they excel in connecting with tenants through a variety of channels to comprehensively understand and adhere to tenancy conditions. Your leadership will be instrumental in overseeing a wide array of tenancy and neighbourhood management activities, with a keen focus on achieving performance targets and upholding the highest quality standards. Representing Dacorum Borough Council to its tenants, your role demands a blend of professionalism, diligence, and a collaborative spirit to maintain and elevate our service standards.
- We are looking for a leader with a robust background in Housing Management, marked by a track record of innovation, strong organisational skills, and an enthusiastic approach to leadership. Your exceptional communication skills, both verbal and written, should empower your team to address issues proactively and find positive solutions. A critical thinker, you are adept at negotiation and have a keen investigative mind, essential for navigating the complexities of tenancy management. Your respectful and considerate leadership style, combined with the ability to be empathetic yet assertive, will foster a productive work environment and enhance external agency relations.

**Applicants must have a driving licence that is valid in the UK.**

**Interviews Dates**:11-12 April, 2024


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