Development Administrator
4 weeks ago
**_This role is being advertised by Savills Management Resources (SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage Foundation._**
Purpose of the Role
A customer facing role touching all aspects of the site based services relating to the day-to-day running and maintenance of The Heart. The Development Adminstrator role involves liaison at many different levels and the ability to interact effectively withthe site team, retailers, residents, property owners, visitors, key town stakeholders, and act as Managing Agent interface. The role includes management of the residential concierge team. Reporting to Centre Manager, the Development Administrator will ensurea co-ordinated approach to property management across the scheme.
Key Responsibilities
Main Duties
1.
- General
2.
- Liaise and report into the Centre Manager to ensure a co-ordinated approach to property management across the whole scheme.
3.
- Ensure that The Heart is managed in a proactive and customer focused manner which exceeds client and occupant expectations and is ahead of benchmarked estates in terms of the services and value that it offers.
4.
- Ensure compliance with the Property Management Agreement, KPIs, industry best practices and statutory obligations, and Savills Property Management Policies and Procedures.
5.
- Develop and maintain good relations with The Heart stakeholders, including the Developer, Landlord,and any Resident Association, commercial liaison or other organisations.
6.
- Support and contribute to occupiers communications channels as required and ensure up to date information is provided to enquiriers at all times.
7.
- To understand and ensure adherence to, on behalf of the Landlord and owners, the obligations within the occupier (residential and commercial) lease agreements.
8.
- To adhere to Savills Health and Safety policies, Cash Handling and Petty Cash procedures.
9.
- To act as main meet-and-greet in the Management Offices, to include distribution of post, and answering telephones, maintaining filing systems, ordering stationery, reconciliation of income and banking; working on Proactis entering Accounts onto spreadsheetsand paying through ECS, IT Administration, Security Access Administration.
10.Updating Compass with all requested and relevant information.
11.To ensure at all times that you and the team have the resources, support and advice needed to deliver a consistently excellent service.
12.Ensure that high standards of property presentation are achieved and maintained at all times
13.Ensure best value is being achieved by analysing, auditing and proposing improvements to the existing property management systems in operation
14.Create and maintain an effective working relationship with existing suppliers
15.Ensure and implement best practice whilst ensuring safe working practices are complied with at all times
16.Ensure appropriate clear communication lines are established and maintained
17.Carry out any reasonable duties as required by the Savills Management team and the Centre Manager.
18.Residential
19.Be responsible for the delivery of the residential customer service function by The Heart management team.
20.To be the first point of contact for residents queries.
21.Liaise with the Operations Manager with regards to resident queries and seek feedback in order to keep residents up to date.
22.Conduct regular walk arounds of the communal areas and report any works required to the Operations Manager.
23.Raise orders on Proactis and code invoices on Compass.
24.Where maintenance works have been instructed to ensure that these are monitored and checked when completed
25.Lead, manage and develop the in-house concierge team and outsourced service providers to ensure Concierge services are managed effectively in conjunction with or support from relevant Savills HR, Finance, Procurement, Technical, Sustainability or otherdepartments as may be required.
26.Carry out the line management responsibilities including setting objectives, identifying training needs, performance reviews, and salary recommendations for direct reports.
27.To manage insurance claims for the residential communal areas including opening of cla
We have other current jobs related to this field that you can find below
-
Development Administrator
4 weeks ago
Walton-on-Thames, United Kingdom Office Angels Full timeAre you a self-motivated individual with excellent interpersonal skills? Do you have experience in managing budgets and a strong commitment to customer service? Our client, a leading property management organisation specialising in rural and residential services, is seeking a Development Administrator to join their team at The Heart. As the Development...
-
Development Administrator
2 weeks ago
Walton-on-Thames, Surrey, United Kingdom Savills Full time_This role is being advertised by Savills Management Resources (SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage Foundation._Purpose of the RoleA customer facing role touching all aspects of the site based services relating to the day-to-day running and maintenance of The Heart....
-
Administrator
3 weeks ago
Walton-on-Thames, United Kingdom Wates Full time**Wates have an opportunity for an Administrator **to join our team in Walton-On-Thames to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. Wates is one of the UK’s leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes...
-
Administrator
2 weeks ago
Walton-on-Thames, Surrey, United Kingdom Wates Group Full timeThe Vacancy Wates have an opportunity for an Administrator to join our team in our Walton-On-Thames office to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised effectively for...
-
Administrator
4 weeks ago
Walton-on-Thames, United Kingdom Wates Group Full timeThe Vacancy Wates have an opportunity for an Administrator to join our team in our Walton-On-Thames office to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised...
-
Administrator
4 weeks ago
Walton-on-Thames, United Kingdom Wates Full time**Wates have an opportunity for an Administrator **to join our team in our Walton-On-Thames office to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. **Key Accountabilities will include**: - Amend and improve various Excel trackers to ensure the data can be utilised effectively for data...
-
Administrator
3 weeks ago
Walton-on-Thames, United Kingdom Office Angels Full time**JOB TITLE: Administrator** **LOCATION**: Walton-on-Thames, Surrey **SALARY**: £26,000 - £29,000 per annum **OPPORTUNITY**: Permanent Opportunity **HOURS**: 9:00am - 5:30pm **BENEFITS**:Career development + Pension Scheme + Additional Benefits **The day to day duties in your new job would be**: - Develop and maintain good relations with...
-
Operations Administrator
3 weeks ago
Walton-on-Thames, United Kingdom Walton Plating Limited Full timeOperations Administrator An exciting opportunity has arisen for an Operations Administrator to join a well-established, prestigious Surface Treatment Specialists in Walton-on-Thames, Surrey. This is a permanent position with development potential and career progression. Competitive rates of pay dependent upon experience with overtime available as and when...
-
Operations Administrator
2 weeks ago
Walton-on-Thames, United Kingdom Walton Plating Limited Full timeOperations Administrator An exciting opportunity has arisen for an Operations Administrator to join a well-established, prestigious Surface Treatment Specialists in Walton-on-Thames, Surrey. This is a permanent position with development potential and career progression. Competitive rates of pay dependent upon experience with overtime available as and when...
-
Administrative Lead
3 months ago
Walton-on-Thames, United Kingdom Pfizer Full timeWhy Patients Need You A career with us is about discovering breakthroughs that change patients’ lives. A high performing administrative team is essential to bringing those therapies to people all over the world and making a positive difference. We need dedicated colleagues like you who are efficient, find solutions and collaborate with others to achieve...
-
Commercial Administrator
1 month ago
Walton-on-Thames, United Kingdom Wates Full time**We have an opportunity for a Commercial Administrator** to join our Living Space Responsive team in Walton-On-Thames. Initially the role will encompass duties associated with commercial, operations and communications. As the project develops the role may become more defined. **Key Accountabilities will include**: - To collect and accurately populate...
-
Repairs Administrator
6 days ago
Walton-on-Thames, United Kingdom Wates Full time**Wates have an opportunity for an Repairs Administrator **to join our team in Walton-On-Thames to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. **Key Accountabilities will include**: - Amend and improve various Excel trackers to ensure the data can be utilised effectively for data...
-
Project Administrator
4 weeks ago
Walton-on-Thames, United Kingdom HR GO Recruitment Full time**Project Administrator**: **Surrey - Walton-On-Thames** **£15 - £16 per Hour** **Contract** Manufacturing - Job Reference - BBBH54 Looking for a new challenge? RHL are looking for a Project Administrator to join our client on a 12-month contract. As a Project Administrator, you will be responsible for the SAP transactions and Document Management...
-
Repairs Administrator
2 weeks ago
Walton-on-Thames, Surrey, United Kingdom Wates Full timeWates have an opportunity for an Repairs Administrator to join our team in Walton-On-Thames to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas.Key Accountabilities will include: Amend and improve various Excel trackers to ensure the data can be utilised effectively for data reporting. Create and...
-
Commercial Administrator
1 week ago
Walton-on-Thames, United Kingdom Wates Full time**Wates have an opportunity for a Commercial Administrator **to join our team in our Walton-On-Thames office to engage in full administrative duties and provide ongoing support for the team in a number of key contract areas. **Key Accountabilities will include**: - Amend and improve various Excel trackers to ensure the data can be utilised effectively for...
-
Repairs Administrator
4 weeks ago
Walton-on-Thames, United Kingdom PA Housing Full time**A little bit about what we are looking for...** Provide administrative support to internal and external customers as part of the Repairs Team. Receive and responds to customer’s maintenance related enquiries and carry out all administrative duties related to this role. Provide an excellent level of customer service. Delivers day to day activity as...
-
Repairs Administrator
4 weeks ago
Walton-on-Thames, United Kingdom PA Housing Full time**A little bit about what we are looking for...** Provide administrative support to internal and external customers as part of the Repairs Team. Receive and responds to customer’s maintenance related enquiries and carry out all administrative duties related to this role. Provide an excellent level of customer service. Delivers day to day activity as...
-
Protection & Wills Administrator
2 weeks ago
Walton-on-Thames, United Kingdom PRIMIS Mortgage Network Full timeJob Profile: **Protection & Wills Administrator - Part / Full Time - Walton KT12** **PRIMIS Mortgage Network** are seeking a highly experienced Part / Full Time **Protection & Wills Administrator **to join a well-established partner Mortgage Advisory firm of PRIMIS Mortgage Network’s Mortgage Advisory operation. The firm are based in fabulous offices in...
-
Mortgage Paraplanner
2 weeks ago
Walton-on-Thames, United Kingdom Pure Resourcing Limited Full time**Mortgage Paraplanner / Mortgage Administrator -Surrey** **Are you looking to join a small and professional financial services practice that has a fun, friendly and family vibe?** Our client is an established Financial Planning business that specialises in advising their clients on Property Finance and Insurance needs. They are a fun and close-knit team...
-
Mortgage Paraplanner
4 weeks ago
Walton-on-Thames, United Kingdom Pure Resourcing Limited Full time**Mortgage Paraplanner / Mortgage Administrator -Surrey** Our client is an established Financial Planning business that specialises in advising their clients on Property Finance and Insurance needs. They are a fun and close-knit team who all share a passion for delivering a truly first-class customer experience,helping to fulfill aspirations and to see...