Associate Research Operations Specialist
5 months ago
The Associate Research Operations Specialist is responsible for providing operational support to the NHS Business Services Authoritys (NHSBSA) large community of User Researchers. Working across the Research Operations specialisms of participant recruitment, governance, asset management, guidance & templates, tools and insight management the Associate Research Operations Specialist will be supporting the growth of ethical, scalable, and efficient research in the NHSBSA. You will be helping to put the user at the heart of a variety of services which affect the lives of millions of people. A key part of the role will be coordinating research participant recruitment, ensuring User Researchers have a representative sample of users for their research.
Following consent, and incentive processes, and ensuring research data is safe, compliant, and accessible by the wider organisation. As part of the User Centred Design community, and the wider Digital, Data and Technology (DDaT) Directorate this role will follow the strategic direction of the Research Operations (ResearchOps) team to help enable user researchers at NHS Business Services Authority to do their best work. User Researchers are an integral part of digital delivery teams. They help their teams develop a deeper understanding of the people who encounter their services, including NHS colleagues, patients, and the general public.
Their findings support teams to design and build better services quickly and ethically and aim to mitigate and lower costs of digital services within NHSBSA. They use data and real-life experiences of users to help shape the continuous improvement of digital services. Participant Recruitment: taking responsibility for recruiting participants for User Research for specific digital services, including: Inviting participants to take part in NHSBSA research and be the key point of contact for support throughout the research process. Recruiting a representative sample of users for NHSBSA services, including liaising with internal and external stakeholders and 3rd party organisations to expand the NHSBSA research panel.
Logging participant information to meet Information Governance and GDPR requirements. Taking responsibility for ensuring incentives are distributed and accurate financial records are kept to meet finance incentive processes. Responsible for monitoring the team shared mailbox and ensuring all participant recruitment queries are dealt with quickly and effectively. Insight & Knowledge Management: Supporting Research Operations activity, including: Coaching and mentoring members of the team to deliver high quality outputs.
Attending and participating in the Research Operations community of practice. Providing regular updates on Research Operations within the user research and design communities of practice, CX network, DDaT Directorate meetings. Work with the UR community to ensure the Research Roundup contributions are collated and shared regularly and consistently across the NHSBSA. Promoting via various communication methods, the Research Library as a source of knowledge across the NHSBSA and collecting feedback on how improvements can be made.
Supporting any additional research operations activity at NHSBSA. Ensuring compliance with all confidentiality and governance requirements, supporting User Researchers to do the same with any data handling (GDPR, IG, cyber security etc). Sharing knowledge and expertise in data management with the user centred design community and wider NHSBSA. Guidance & Templates: Supporting ways of working in user research at NHSBSA, including: Producing accurate documentation and guidance to support team development.
Supporting training of relevant teams in research operations best practice. Supporting research practices and policy reviews. Following consent processes and supporting User Researchers with consent forms. Supporting the consideration of research ethics and accessibility needs when recruiting participants and supporting the development of the User Research Playbook.
Supporting the onboarding and offboarding of researchers. Coordinating requests for research incentives, including raising requests and logging purchases for audit purposes. Governance: Supporting the management of the research library where outputs of user research and associated research materials can be stored and retrieved, including: Working with other members of the Research Operations Team and wider digital, data and technology teams to understand user researcher needs for file storage. Supporting the management of a self-service insights library to allow colleagues across the organisation quick access to user research findings.
Preparing library summaries and extracts as required. Ensuring that the library is accurate, up to date and adheres to GDPR and data security best practice. Following the established library taxonomy for User Research at NHSBSA. Tools: Coordinating tools and software used by the user
-
Associate Research Operations Specialist
5 months ago
Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full timeThe Associate Research Operations Specialist is responsible for providing operational support to the NHS Business Services Authority’s (NHSBSA) large community of User Researchers. Working across the Research Operations specialisms of participant recruitment, governance, asset management, guidance & templates, tools and insight management the Associate...
-
Research Operations Specialist
6 months ago
Newcastle upon Tyne, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full timeAre you interested in solving user research problems at scale? Defra has 80+ user researchers working across a portfolio of digital programmes and projects. Defra's Research Operations (ReOps) team works to enable user researchers to do their best work. We are looking for three Research Operations Specialists to join our vibrant team on a permanent...
-
Newcastle Upon Tyne, United Kingdom i2L Research Full timeJob DescriptionWe are seeking an experienced and motivated professional to lead our Northeast Office in Newcastle. This role is integral to our operations, overseeing high-quality agricultural research studies, managing key client accounts, and supporting financial oversight.Key Responsibilities:Operational Leadership: Manage workflows, supervise Study...
-
Scientific Research Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Genesis Research Group Full timeJob Title: Senior ScientistAbout the Role:Genesis Research Group is seeking a skilled Senior Scientist to join our team. As a Senior Scientist, you will be responsible for conducting literature searches, leveraging systematic and targeted literature review methodology, and performing data extraction with minimal supervision.Key Responsibilities:• Conducts...
-
Research Associate
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob SummaryWe are seeking an experienced Research Associate to join our team at Newcastle University. As a Research Associate, you will work closely with our academic team to conduct research in interaction design, human-centred design, and participatory design.Main ResponsibilitiesConduct user research, design, and evaluation of digitally supported...
-
Government Social Research
6 months ago
Newcastle upon Tyne, United Kingdom Government Economic Service & Social Research Profession Full time**Details**: **Reference number**: - 341841**Salary**: - £31,120- London minimum 34,410; National minimum 31,120**Job grade**: - Higher Executive Officer- Research Officer**Contract type**: - Permanent**Business area**: - Social Research**Type of role**: - Analytical - Social Research**Working pattern**: - Flexible working, Full-time**Number of jobs...
-
Newcastle upon Tyne, United Kingdom Newcastle University Full timeSalary: Research Assistant: £32,296 to £33,232 per annumResearch Associate: £34,866 to £41,163 per annumSenior Research Associate: £46,485 to £49,250 per annum Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health...
-
Newcastle upon Tyne, United Kingdom Newcastle University Full timeSalary: Research Assistant: £32,296 to £33,232 per annumResearch Associate: £34,866 to £41,163 per annumSenior Research Associate: £46,485 to £49,250 per annum Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob SummaryWe are seeking a highly motivated and experienced researcher to join our team as a Research Assistant/Associate in Tinnitus Research. The successful candidate will be responsible for conducting a clinical trial to investigate the effect of combined sound therapy and electrical brain stimulation in people who have recently developed tinnitus.Key...
-
Senior Research Scientist, Evidence Generation
4 weeks ago
Newcastle Upon Tyne, United Kingdom Genesis Research Group Full timeAbout Genesis Research GroupGenesis Research Group is a leading evidence generation consultancy that provides innovative, tech-enabled real-world evidence (RWE) and health economics and outcomes research (HEOR) solutions to clients in the pharmaceutical, biotech, and medical device industries.We have a strong track record of partnering with our clients to...
-
Research Governance Specialist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeNewcastle University is a global institution that values diversity and excellence in research. We are seeking an experienced professional to join our team as a Research Governance Specialist.The successful candidate will have expertise in regulatory environments, particularly those related to human tissue and laboratory samples. They will be responsible for...
-
Research Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob DescriptionWe are seeking a highly skilled Research Associate to join our team at Newcastle University. The successful candidate will be working on an Innovate UK-funded research project, collaborating with teams at partner universities and a digital health startup.The project aims to develop a conversational AI agent for healthcare consultations. As a...
-
Senior Research Associate
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeAbout the RoleWe are seeking a highly motivated and experienced Senior Research Associate to join our laboratory research team at Newcastle University.The successful candidate will have a strong background in molecular biology, genetics, and biochemistry, with a focus on bacterial DNA replication and homologous recombination.Responsibilities will include...
-
Research Associate Position
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob SummaryWe are seeking a highly skilled Research Associate to join our team at Newcastle University. The successful candidate will be responsible for managing and processing existing audio data, including transcription and analysis using Conversation Analysis techniques.Key ResponsibilitiesOrganise and manage large volumes of audio data, including saving,...
-
Research Associate
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lifelancer Full timeAbout the RoleLifelancer is seeking a highly skilled Research Associate to join our team in Newcastle upon Tyne, UK. As a Research Associate, you will play a key role in a project that aims to develop a conversational AI agent for healthcare consultations.Key ResponsibilitiesYou will be responsible for managing and processing existing audio data, including...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob SummaryWe are seeking a highly skilled Research Associate in Quantitative Marine Ecology to join our team at Newcastle University. The successful candidate will be part of the interdisciplinary project 'Stronger Shores - harnessing the power of nature', which aims to investigate nature-based solutions to protect the UK coastline and associated...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeThe RoleThis is a unique opportunity for a motivated individual to join the School of Computing as a Research Assistant/Associate to work on an exciting research project. The project will investigate the structural and functional underpinnings of epilepsy to develop novel therapeutic approaches. The project will leverage data from various modalities,...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeAbout the RoleWe are seeking a highly motivated and experienced Research Associate to join our research team at Newcastle University. The successful candidate will be responsible for conducting research in the field of insect vision and cognition, with a focus on bee behaviour and welfare.Key ResponsibilitiesConduct research in insect vision and cognition,...
-
Research Assistant/Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeAbout the RoleWe are seeking an enthusiastic Research Assistant/Associate to conduct applied data science and AI research as part of the TORUS project.TORUS is a collaborative project between the universities of Bristol and Newcastle, dedicated to transforming the lives of people living with Parkinson's disease.The successful candidate will play a major role...
-
Research Associate: Sonic Intangibles
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeJob DescriptionThe RoleNewcastle University is seeking a Research Associate to join the Sonic Intangibles project, a two-year interdisciplinary project that aims to bring intangible phenomena into our audible experience. The project team will include another full-time Research Associate at Northumbria University with whom you will work in close...
