Technical Claims Handler

4 months ago


Fareham, United Kingdom DWA Claims Ltd Full time

**We are looking for motivated and talented credit hire professionals to drive forward our post-Covid growth.**

**Technical Claims Handler**

**Location: Fareham**

**The Role**:
You will work independently with your own caseload of credit hire cases from FNOL through to settlement, including the litigation process. You will also work as part of a team, developing our internal procedures, driving recoveries, and making decisions at FNOL/during the hire period.

Your day to day tasks will include dealing with new cases, managing these during the hire period, settling cases, negotiating liability, debt recovery from customers, and liaising with parties involved while ensuring that all legal requirements are met. It will be high paced and varied. Litigation ensures that the credit hire landscape is ever changing, so there are always new areas to test and utilise your skills. The cases you will be dealing with are highly technical and range up to £200k in value.

**What we are looking for**:
You will need to be enthusiastic and driven, with the ability to take an overview of a situation and work around any obstacles that arise.

**Essential requirements**:

- 3 years+ Credit Hire experience, including recoveries and litigated files
- The ability to self-motivate
- Excellent problem-solving skills
- Attention to detail
- Strong customer service and communication skills

**Benefits**:

- Friendly family run company. Be a name, not a number
- No working weekends or bank holidays.
- Up to 36 days holiday per year
- Flexible working with the ability to work from home
- Workplace pension
- Competitive salary £22000 - £28000 depending on experience

**About us**:
We are a family run credit hire company based on the South Coast of the UK. We specialise in supplying credit hire to the licensed vehicle community across the UK and pride ourselves on providing a friendly bespoke service. We aim to offer a great work/life balance, with the ability to work from home, 9-5 weekday hours and an excellent holiday package.

**To apply**:
**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Credit Hire: 3 years (required)

Work Location: Hybrid remote in Fareham


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