Reservations and Events Coordinator

Taplow House Hotel has an exciting opportunity for a Reservations & Events Coordinator to join our highly successful team. Your main responsibility as our Reservations & Events Coordinator will oversee the daily operation of the reservations department and handle all incoming reservation enquiries, as well as a small number of events.

Essential Key Skills
- Previous experience in a premium operation as a Reservations or Events Coordinator, preferably in a similar style country house hotel with a spa
- Previous experience using a hotel PMS system
- Strong working knowledge of all the Front Office operations
- Excellent customer service skills and communication
- The ability to work well under pressure and in a busy environment
- Exceptional attention to detail and organisation

Duties
- Handling and converting of event enquiries
- Build and maintain strong working relationships with colleagues, agents and guests ensuring an inspirational service is delivered at all times
- Maintain and deliver consistent company agreed standards

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person