General Practice Assistant

4 weeks ago


Wakefield, United Kingdom Conexus Healthcare CIC Full time

**Closing Date - 05th May 2024**

**Job summary**

Trinity Health Group PCN is has built excellent working relationships with our member practices and colleagues across the PCN. This is an exciting time to join Primary Care and shape the future of patient care at the first points of contact. General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care, and provide a support role, carrying out administrative tasks, combined in some areas with basic clinical duties, helping to free up clinicians time, contributing to the smooth running of appointments and improving patient experience.

**Main duties of the job**

General Practice Assistants are a key role in General Practice they are able to support General Practice by;
Improving patient access and releasing highly qualified staff to concentrate on treating and managing patients with more complex conditions

Improving patient flow within surgery hours, increasing the time efficiency of appointments, and reduction of waiting times;
Reduce time spent by GPs on managing correspondence. A GP Assistant must also meet the following criteria,

Hold or be prepared to attain a GP Assistant Certificate qualification.

Be willing to participate in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Take responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Attend all relevant annual training updates.

Inform their line manager of any concerns regarding GPA role and any professional development needed.

Be aware of own professional boundaries and what to do when you have reached them.

Have excellent communication skills, written and verbal.

Understand and employ appropriate methods of communication between different groups of people and situations.

Support patients with access to ensure that their communication needs are met.

**About us**

Trinity Health Group is a PCN made up of four practices on the west of the district (Trinity Medical Centre, Maybush Medical Centre, Crofton and Sharlston Medical Practice and Warrengate Medical Centre). Our vision is that all our patients should have the same chance at a happy, healthy life. We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision. Our Mission is to add years to the lives of our patients, whilst adding life to those years.

Conexus Healthcare Limited is the Confederation for general practice in Wakefield, we have four areas of work.

1.Delivery of high-quality public facing Health and Wellbeing services across the Wakefield District:
2.Delivery of Training, Development and Consultancy support across the United Kingdom:
3.Supporting Our Practices and Primary Care Networks (PCNs):
4.Providing a voice and influence for General Practice in the Health and Care System:.

Conexus Healthcare Ltd is a GP confederation. Conexus supply training to primary care on a local and national level, hold the contract for GP Care providing clinical services across the district and host the staffing and finance for a number of PCNs across the district.

**Job description**

**Job responsibilities**

As a new role in our PCN the role of the GPA will evolve over time, however we envisage that they GPA may take on all or some of the following duties;
Sorting clinical correspondence and prioritising for the GP and other team members in terms of actions.

Ensuring that clinical correspondence is directed to the most appropriate clinician.

Extracting information from clinical correspondence for coding and adding to patient notes.

Arranging appointments, referrals, tests, and follow-up appointments for patients.

Preparing patients prior to their appointment, taking a brief history and basic clinical observations in readiness for the appointment.

Dipping urine, taking blood pressure, carrying out ECGs & phlebotomy where necessary.

Explaining treatment procedures to patients

Explaining and promoting healthy lifestyle choices

Liaise with outside agencies.

Support with immunisations/wound care.

The post-holder will strive to maintain quality within the Practices and PCN, and will;
Alert other team members to issues of quality and risk,

Work to practice/PCN protocols,

Assess own performance and take accountability for own actions, either directly or under supervision,

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance,

Work effectively with individuals in other agencies to meet patients needs,

Effectively manage own time, workload and resources.

Discuss with other members of the team how the policies, standards and guidelines will affect own work.

Participate in audit where appropriate.



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