Event Supervisor

2 months ago

Bishop's Stortford, United Kingdom South Mill Arts Full time

Are you a motivated team player with supervisory experience? Do you have a passion for customer care and have a strong customer focus? Are you used to working on, or be willing to learn booking and ticketing systems? Have you worked in a bar, have your personal reconciled tills, and handled cash before? Then South Mill Arts could be the place for you

Come and join the fabulous Front of House Team

**Initially a temporary post, which may lead to permanent employment.**

**Working Hours: 25 Hours p/w over 5 shifts (On a Rota System, including weekends and evenings)**

**JOB DESCRIPTION**

To assist with the management of the conferencing business to include taking bookings and completing relevant paperwork. Meeting with existing and potential customers, to negotiate and quote for services.

Ensure conference rooms and auditorium are prepared as required for events.

Fulfil the duties of Front of House Manager during an artistic production in the auditorium. To include the supervision of Front of House Ushers.

To work closely with the Event Management staff to ensure the smooth running of South Mill Arts whilst on duty, taking responsibility for events including the operation and delivery of the bar facility.

Supervise the bar staff whilst on duty and ensure appropriate staffing levels are met for the event function in conjunction with Event Manager.

Undertake the efficient operation of the bar systems to include cleanliness and replenishment of stock. To operate the bar facility when necessary and ensure good housekeeping at all times.

To operate the till systems both on reception and bar and to reconcile takings at the end of your shift.

Undertake reception duties to include the box office operation using Ticketsolve Ticketing System.

To take full responsibility for health and safety issues whilst on duty, including the evacuation of the site and necessary first aid.

Appraise visiting companies of fire safety procedures and to make regular checks that fire exits are clear and fire exit doors are closed.

To promote and market South Mill Arts and promote our activities.

To act as a key - holder and ensure that the building is correctly alarmed and closed securely at the end and beginning of shifts using the correct procedure at all times.

To assist with manual handling and housekeeping tasks this will require some lifting and carrying.

Carry out any other duties that may be required.

**PERSONAL SPECIFICATION AND SKILLS**

**Essential**

Motivated, strong team player with supervisory experience.

Strong interpersonal skills with the ability to confidently develop working relationships within the team at South Mill Arts.

Excellent customer care skills with experience of working within a customer focused environment.

Time management and organisational skills with the ability to work effectively under pressure and to tight deadlines.

Excellent IT skills to include the use of Word and Excel and the ability to learn booking and ticketing systems.

Cash handling and till reconciliation.

**Desirable**

Personal Licence Holder Holder of a clean UK driving licence

Recognised First Aid Certificate

**Initially a temporary post, which may lead to permanent employment.**

**Job Types**: Part-time, Temporary contract, Temp to perm
Contract length: 3 months

Pay: £14,000.00-£18,000.00 per year

Expected hours: 25 per week

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 29/04/2024
Reference ID: ESTEMP

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