IT Support Officer

2 weeks ago


Cambridge, United Kingdom Eclectic Recruitment Full time

We are currently recruiting for a distinguished Cambridge organisation based in the city centre. They are recruiting for an IT Support Officer to join their team on a full time, permanent basis.

**Key responsibilities will include**:

- Providing excellent 1st and 2nd line support to the organisation
- Developing and maintaining the current IT systems
- Contributing to technical projects
- Identifying areas of improvement within infrastructure
- Collaboration with agencies outside the organisation
- Running daily drop in service
- Experience working within an IT support team
- Relevant IT related qualification
- Good understanding of O365, specifically, Exchange, One drive and SharePoint
- Experience with VOIP systems
- Proficient in using virtualisation software
- Excellent troubleshooting abilities
- Strong communication skills
- Excellent attention to detail and organisational skills



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