Facilities Administrator

Join our team at the Roe Park Resort, where you can be part of creating unforgettable experiences in one of Northern Ireland's top golf and spa resorts, nestled in the breathtaking Roe Valley Country Park.

Be a part of our commitment to providing guests with the perfect blend of luxury, tranquillity, and exceptional service.

We have an exciting opportunity for a **Facilities Administrator **to join our team

**Job purpose**:
Providing prompt resolution to operational queries, ensuring set tasks are completed accurately

**DEPARTMENT**: Health & Safety

**REPORTS TO**: General Manager

**About The Role**

**Main duties**

**RESPONSIBLE FOR PROVIDING A SECURE AND COMFORTABLE ENVIRONMENT**
- Works closely with service partners, overseeing the daily management of services, including
- Fire & Gas Safety
- Electrical Safety
- Water
- Update and maintain accurate database records and spreadsheets regarding compliance matters
- Ensure certificates and licences are renewed
- Raising and maintaining the health & safety within the resort
- Ensure suppliers keep to strict deadlines, co-ordinating with 3rd parties where required
- Assist the Financial Controller in the collation of any information when required
- Investigates issues, including accidents and incidents, providing accurate information and resolution
- Ensures adherence to applicable laws by meeting with insurance inspectors, fire authority, councils etc
- Develops and promotes energy conservation programmes by continually monitoring utility costs and consumption
- Maintains logs and journals for all utilities, reviews meter readings and regulates controls
- Designs and supervises recycling programmes for aluminium, paper, plastic, glass etc
- Keeps all mechanical, electrical, and structural blueprints and diagrams up to date
- Liaises with the General Manager on a weekly basis deciding on the priorities of jobs to assist smooth running of the department and also communicating any problems

HEALTH & SAFETY
- Ensures that all potential and real hazards are reported and reduced immediately
- Fully understands the hotel’s fire, emergency, and bomb procedures
- Ensures that emergency procedures are practised and enforced to provide for the security and safety of guests and employees
- Ensures that own staff works in a safe manner that does not harm or injure self or others
- Stimulates and encourages a general awareness of health & safety in tasks and activities
- Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening
- Review and update risk assessments as necessary
- Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department

MISCELLANEOUS
- Attends meetings and training required by General Manager
- Assists colleagues to perform similar or related jobs when necessary
- Other ad-hoc duties as required to support the general operations of the resort
- Ensures guest satisfaction by attending to their requests and inquiries courteously and efficiently
- Accepts flexible work schedule necessary for uninterrupted service to hotels guests and the hotels directors
- Maintains own working area, materials and company property clean, tidy and in good shape;
- Continually seeks to endeavour and improve the departments efficient operation, and knowledge of own job function
- Is well updated on and possesses solid knowledge of the following
- Hotel fire, bomb and emergency procedures
- Hotel health and safety policies and procedures
- Hotel facilities and nearby sights of interest and importance
- Hotels standards of operation and departmental procedures
- Current licensing relating to own department and the hotel

**Required Criteria**
- Exceptional communicator with strong telephone skills, able to resolve and address issues as required
- Excellent organisational and planning skills
- Can work in partnership with other managers, staff and external suppliers/contractors
- Educated to A Level standard or equivalent
- Ability to work with and manage 3rd parties
- Confident, motivated and approachable individual
- Able to demonstrate excellent attention to detail
- Strong and confident IT skills - Outlook, Word and Excel
- Can co-ordinate on a weekly/monthly basis the following documentation: Water, Health & Safety, Insurance, Fire etc

**Desired Criteria**
- Level 3 Health & Safety qualification or equivalent NEBOSH qualification
- Experience in a similar administrative role
- Experience working within a facilities role
- Previous experience working in construction industry
- Must be able to travel to work
- Must be able to work 9am - 1pm (flexible) Monday-Friday and any other hours as required
- Must be knowledgeable of local area

**Skills Needed**

**About The Company**

**A relaxing break in one of Northern Ireland's Premier Golf and Spa Resorts.**

Located just 15 minutes from the City of Der