Corporate Feedback Officer
3 weeks ago
Haringey
Hybrid Working Available
18.57 Per Hour
I am recruiting for a local authority who is looking for someone to ensure the effective operation of the customer feedback procedures (complaints, compliments a suggestions), including the statutory social care procedures, and the member’s enquiries arrangements across the council.
To ensure the effective operation of the council Freedom of Information Act (FOI) procedures.
To be responsible for the effective handling of complaint stage 2 independent reviews, FOI internal reviews and local Government Ombudsman (LGO) and information commissioner (ICO) enquiries.
Main Responsibilities.
1. To be responsible for managing the process involving feedback, members enquiries, stage 2 reviews and learning, and freedom of information enquires by ensuring all cases are logged, allocated and tracked efficiently and effectively.
2.Provide best practice advise for colleagues and team members.
3. Support members of staff who have allocated enquires by proving advise and guidance on the councils corporate and statutory obligations so that they understand how quires should be dealt with, the correct format for responses and the agreed response time.
4. Deal with cases involving the Ombudsmen in order that investigations are dealt with in accordance with the councils procedures.
5.Conduct case reviews on all stage 2 complaints to ensure that matters are addressed and issues resolved quickly.
-
Corporate Relations Officer
4 weeks ago
London, United Kingdom Adecco Full timeCorporate Relations Officer - London6 Month FTC - Full timeCurrently seeking a Corporate Relations Officer to join our friendly and dynamic team.About usMy client sees themselves as a gateway to the future for professionals aiming to pursue passionate careers. We foster synergies to help individuals achieve their ambitions. As experts in higher education, we...
-
Corporate Relations Officer
1 week ago
London, United Kingdom Adecco Remote Work Freelance Full timeCorporate Relations Officer - London 6 Month FTC - Full time Currently seeking a Corporate Relations Officer to join our friendly and dynamic team. About us My client sees themselves as a gateway to the future for professionals aiming to pursue passionate careers. We foster synergies to help individuals achieve their ambitions. As experts in higher...
-
Corporate Services Officer
1 month ago
London, United Kingdom Human Tissue Authority Full time**Details**: **Reference number**: - 291808**Salary**: - £27,030 - £36,720- **Job grade**: - Administrative Officer**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...
-
Corporate Relations Officer
4 days ago
London, United Kingdom Adecco Full timeCorporate Relations Officer - London 6 Month FTC - Full time Currently seeking a Corporate Relations Officer to join our friendly and dynamic team. About us My client sees themselves as a gateway to the future for professionals aiming to pursue passionate careers. We foster synergies to help individuals achieve their ambitions. As experts in higher...
-
Corporate Relations Officer
3 weeks ago
London, United Kingdom Adecco Full timeCorporate Relations Officer - London 6 Month FTC - Full time Currently seeking a Corporate Relations Officer to join our friendly and dynamic team. About us My client sees themselves as a gateway to the future for professionals aiming to pursue passionate careers. We foster synergies to help individuals achieve their ambitions. As experts in higher...
-
Customer Feedback Associate
2 weeks ago
London, United Kingdom Liberis Inc. Full timeReporting to: Customer Operations Manager Location: London, United Kingdom (hybrid - 3 days per week office based) Who we are and wh y we exist At Liberis – merchants matter most! We’ve been on a mission to provide small and medium businesses (SMEs) with accessible and responsive finance since 2007. SMEs account for most businesses worldwide and...
-
Corporate Receptionist
14 hours ago
London, United Kingdom Portico Corporate Reception Management Full timeWe are currently on the lookout for a Receptionist to join our front of house operation at the corporate offices of a global investment company in the City. From the warm welcome to the fond farewell, and everything in between. Our team of 3 takes care of the entire visitor experience at this exciting new location for Portico! The overall aim of the varied...
-
B2B PR account director- corporate
1 day ago
London, United Kingdom Corporate reputation & B2B PR Full timeFour is trusted to build and manage the corporate reputations of major UK and international brands. Our clients include Network Rail, Baillie Gifford, The Portman Estate, Argent / King’s Cross, Fleet Street Quarter and Middle East giga-projects. As a result of these new wins, retentions and a very strong pipeline, we are looking for an experienced,...
-
B2B PR account director- corporate
11 hours ago
London, United Kingdom Corporate reputation & B2B PR Full timeFour is trusted to build and manage the corporate reputations of major UK and international brands. Our clients include Network Rail, Baillie Gifford, The Portman Estate, Argent / King’s Cross, Fleet Street Quarter and Middle East giga-projects. As a result of these new wins, retentions and a very strong pipeline, we are looking for an experienced,...
-
Corporate Governance Officer
4 weeks ago
London, United Kingdom Venn Group Full timeVennGroup The specialists in professional recruitment **New Interim Opportunity - Corporate Governance Officer** Venn Group have a new opportunity for a Corporate Governance Officer to join a large NHS Trust in South London; Job: Corporate Governance Officer Location: South London **Salary**:Band 6 £171.06 PAYE inc holiday pay Hours: 37.5...
-
Corporate Partnerships Officer
3 weeks ago
London, United Kingdom Royal British Legion Trading Ltd Full timeJoin us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families.Reporting to the Corporate Partnerships Manager, you will play a vital role in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your responsibilities...
-
Corporate Partnerships Officer
4 weeks ago
London, United Kingdom Royal British Legion Trading Ltd Full timeJoin us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families. Reporting to the Corporate Partnerships Manager, you will play a vital role in managing and nurturing long-term, mid-value corporate partnerships across various fundraising streams. Your...
-
London, United Kingdom Corporate Full timeJOB SUMMARY As an integral part of the EMEA Compensation and Benefits Team, the Director of Compensation and Benefits, EMEA Offices provides consulting and partnering support for all compensation and benefits activities related to job evaluation, salary analysis and administration, market benchmark, benefits review, incentive plan design and administration,...
-
Corporate Partnerships Officer
3 weeks ago
London, United Kingdom Royal British Legion Trading Ltd Full timeJoin us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families.If your skills, experience, and qualifications match those in this job overview, do not delay your application.Reporting to the Corporate Partnerships Manager, you will play a vital role in managing and...
-
Corporate Security Officer
15 hours ago
London, United Kingdom Fahrenheit Security Ltd Full timeFahrenheit Security have an exciting opportunity available for a Front of House Security Receptionist for a corporate head office. **About the role**: - Position: Corporate Security Officer - Location: High St Kensington, London - Pay Rate: £15 per hour - Hours: up to 25 hours per week available - Days available: Monday - Friday (evening time 5pm to...
-
Corporate Partnerships Officer
1 week ago
London, United Kingdom Centrepoint Full timeAre you passionate about ending youth homelessness and a seasoned Corporate Partnerships professional? If so, this opportunity may be for you. Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Officer to join our Relationship Fundraising. It is a truly exciting time to be joining Centrepoint, as we head...
-
Corporate Partnerships Officer
2 days ago
London, Greater London, United Kingdom Mind Full timeAbout the teamWe have big goals over the next few years.We're going to be fighting for mental health in a way we never have before.Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.Team informationWill you join us?Our corporate partnerships play a huge role by helping us raise...
-
Corporate Communications Officer
4 weeks ago
London, United Kingdom NHS Counter Fraud Authority Full timeSupport the delivery of a comprehensive corporate communications service for the NHSCFA to both internal and external stakeholders working under the instruction of the senior communications officers Produce a wide range of written content in an accurate and timely manner to include, but not restricted to, editorial for newsletters, articles and interviews...
-
Corporate Security Officer
7 days ago
London, United Kingdom Momentum Security Recruitment Full time**Corporate Security Officer** **Location: City of London** **Rate: £14 per hour + free breakfast, lunch, gym.** **Shift Pattern: 4 on 4 off: 4 days (0700-1900), 4 off, 4 nights (1900-0700), 4 off.** This corporate Security Officer role offers a good rate of pay with ongoing training and development opportunities. The role will see you work a mix of days,...
-
Corporate Partnerships Officer
4 weeks ago
City of London, Greater London, United Kingdom Royal British Legion Trading Ltd Full timeJoin us at the Royal British Legion as a Corporate Partnerships Officer and become a fundamental part of our mission to support veterans and their families. If your skills, experience, and qualifications match those in this job overview, do not delay your application. Reporting to the Corporate Partnerships Manager, you will play a vital role in managing...