Customer Support Officer X 3
6 months ago
This is a new role and a fantastic opportunity for someone who has experience of delivering excellent customer support policies, processes and culture and who enjoys working within a fast-paced environment.
As part of the DofE Customer Support Team, you will work closely with colleagues throughout the charity to develop a new approach to customer support across the UK. You will establish and maintain strong working relationships with all teams across the DofE to ensure the delivery of a high quality DofE customer support across our external audiences.
We are looking to recruit a dynamic, proactive and effective team player who loves supporting customers to join DofE. The post holder will report to the Senior Customer Support Manager and will be responsible for the day-to-day contact with DofE’s audience.
**About you**:
Using DofE sources of information be able to answer questions accurately and in a timely manner following established Customer Support Team processes to solve issues.
Identifying complex, difficult and specialist queries, and escalating these in line with the Customer Support Team processes.
**What will you get in return?**
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering leave, Healthcare cash plan, employee assistance programme, extensive online training programme, plus many more.
**How to apply**:
If you would like to learn more about this opportunity a full Job description can be found on our careers page.
**First Interviews will be: 7th & 10th June - to be held virtually via Teams.**
**Second Interview will be**:19th & 21st June - Face to face in our office were this position will be based.**
**_ The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo the following checks: an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check_**
The DofE charity works with organisations across the UK to help young people gain essential skills, experience, confidence and resilience to successfully navigate adult life.
The Duke of Edinburgh's Award, Gulliver House, Madeira Walk, Windsor, Berkshire, SL4 1EU
**T**:01753 727400**
**E**:
-
Residential - Supported Accommodation Worker X 3
7 months ago
Warrington, United Kingdom Warrington Borough Council Full time**The role**: Warrington Borough Council's Children's Residential service is expanding with a number of new projects opening over the next 12 months and we have exciting opportunities to join an already supportive and experienced staff team as a Residential/supported accommodation support worker. This is a challenging role where you will be supporting...
-
Project Support Officer
6 months ago
Warrington, United Kingdom Fruition IT Full timeJob Description**Job Title**: Project Support Officer (PSO) **Rate**: £325 per day **IR35 Status**:Outside IR35 **Location**:Hybrid - Warrington (2-3 days per week) I am currently recruiting for a Project Support Officer (PSO) for an initial 3 month contract with a well known retailer. The organisation are investing heavily in their e-commerce systems...
-
Customer Service Advisor
4 weeks ago
Warrington, United Kingdom Hays Business Support Full timeYour new company My client, a market leader in its field, is seeking a professional Customer Service advisor to join their team on a permanent basis. Specialising in a variety of product rental processes, you will be joining a fast-paced team dealing with a national client base.Your new role The position is being offered full-time Monday to Friday, working...
-
Customer Liaison Officer
6 months ago
Warrington, United Kingdom Cadent Gas Full timeAt Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for...
-
Care and Rehabilitation Officer
18 hours ago
Warrington, Warrington, United Kingdom Seetec Group Ltd. Full timeJob OverviewWe are seeking a skilled Care and Rehabilitation Officer to join our team at Seetec Group Ltd. As an Accommodation Support Officer, you will play a vital role in helping individuals rebuild their lives.This is a rewarding opportunity to utilise your skills and influence others to maximise their potential and build a better future. You will work...
-
Office Administrator
6 months ago
Warrington, United Kingdom Pure Energy Full timePurely Energy are a leading SME energy consultant with over 1,000 clients nationwide. We are looking for someone to help with general office administration, pricing and numbers. This is why office support / Sales support / Junior accounts is preferred but not required. We are located in Warrington and are not planning on relocating. Day top day the role...
-
Office Administration and Customer Service Support
6 months ago
Warrington, United Kingdom Eco Green Communities Ltd Full timeAre you that person? A lot of our work is ecommerce focussed, we work with consumers and wholesale. Our range is growing and so is our customer base. We are looking for a focussed individual who is prepared to roll their sleeves up and become part of this journey as the business grows. This is a rural location, it is in a warehouse with a little office,...
-
Software Development Expert
3 days ago
Warrington, Warrington, United Kingdom Datel Support Full timeCompany OverviewDatel Support is a modern cloud business that values Success, Collaboration, Quality, Integrity, and Respect.We offer an excellent benefits package including 25 days holiday (plus bank holidays); a supportive culture with a stable community that nurtures individual and customer success; a financial benefits package including pension, Life...
-
Customer Service Coordinator
2 weeks ago
Warrington, United Kingdom Vistry Group Careers Full timeWe have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our office in Warrington. As our Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers.You will be working within a team, assisting with the...
-
Residential - Supported Accommodation Worker X 5
7 months ago
Warrington, United Kingdom Warrington Borough Council Full time**The role**: Warrington Borough Council's Children's Residential service is expanding with a number of new projects opening over the next 12 months and we have exciting opportunities to join an already supportive and experienced staff team as a Residential/supported accommodation support worker. This is a challenging role where you will be supporting...
-
Quantity Surveying Professional
2 weeks ago
Warrington, Warrington, United Kingdom Tanzanite Business Support Limited Full timeJob Title:Quantity Surveying Professional - Warrington Office Company Overview:Tanzanite Business Support Limited offers business support services to clients in the aviation and infrastructure sectors. Salary:The estimated salary for this role is £50,000 - £65,000 per annum, depending on experience. Job Description:We are seeking a Quantity Surveying...
-
Customer Support Advisor
6 months ago
Warrington, United Kingdom TRADEBE Full time**Job description**: Tradebe require Customer Service Advisors for our new offices in Birchwood Park, Warrington. **We offer**: - Salary up to £24,000 per annum, and up to £250 per quarter bonus. - A very generous 25 days holiday plus 8 Bank Holidays. - 37.5 hours per week, no late evenings or weekend working (flexibility required at month end) - Life...
-
Customer Support Advisor
7 months ago
Warrington, United Kingdom Tradebe Environmental Services Full timeTradebe require Customer Service Advisors for our new offices in Birchwood Park, Warrington. **We offer** - Salary up to £24,000 per annum, and up to £250 per quarter bonus. - A very generous 25 days holiday plus 8 Bank Holidays. - 37.5 hours per week, no late evenings or weekend working (flexibility required at month end) - Life assurance and pension...
-
Customer Service Administrator
6 months ago
Warrington, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** **Let’s cut to the chase, what’s in it for you** - Competitive basic salary and annual bonus - Agile working possible (dependent on role) - Up to 33 days annual leave plus bank holidays - Private Healthcare and Dental Insurance - Competitive contributory pension scheme - Life assurance - 4 x your annual salary - Share...
-
Residential - Supported Accommodation Worker x 2
7 months ago
Warrington, United Kingdom Warrington Borough Council Full timeThe role Warrington Borough Council's Children's Residential service is expanding with a number of new projects opening over the next 12 months and we have exciting opportunities to join an already supportive and experienced staff team as a Residential/supported accommodation support worker. This is a challenging role where you will be supporting...
-
Warrington Customer Liaison Officer
4 weeks ago
Warrington, Warrington, United Kingdom JobsBatch Full timeJob OverviewWe are looking for a talented Customer Liaison Officer to join our team at JobsBatch in Warrington. In this role, you will be responsible for building strong relationships with customers and colleagues to deliver exceptional service.Your key responsibilities will include:Liaising with customers to understand their needs and requirementsProcessing...
-
Prison Support Worker
6 days ago
Warrington, Warrington, United Kingdom Seetec Group Ltd. Full timeAbout the Role:">We are seeking a highly motivated and dedicated individual to join our team as an Accommodation Support Officer.">As an Accommodation Support Officer, you will work with adult males in a custodial or community environment, completing initial assessments to understand their specific needs and creating tailored accommodation plans to meet...
-
Customer Service Ambassador
21 hours ago
Warrington, Warrington, United Kingdom Integral UK LTD Full timeWork with UsWe are looking for a Customer Service Ambassador to join our team at Integral UK LTD. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and supporting the smooth day-to-day operation of our office.Key responsibilities include:Providing administrative support to the Facilities...
-
Customer Support Advisor
6 months ago
Warrington, United Kingdom Pertemps Network Group Full time**Job Description**: Job Title: Customer Support Advisor Location: Woolston, Warrington (WA1 4PN) **Salary**: £24,239 per annum Shifts: Monday - Friday 40 hours per week Contract Type: Permanent & 12 month FTC We are currently recruiting for experienced Customer Support Advisors for our who is the world's number one manufacturer of materials handling...
-
Retirement Customer Support Specialist
6 days ago
Warrington, Warrington, United Kingdom CV-Library Full timeRetail Pensions Support OfficerWe have an excellent opportunity for a Retail Pensions Support Officer to join our team at CV-Library in Liverpool city centre. As a key member of our team, you will be responsible for providing exceptional customer service, supporting retail pension account holders with day-to-day queries regarding their account and...