Switchboard Operator

3 weeks ago

Gloucestershire, United Kingdom Manpower Full time

**Switchboard Operator**

To operate the central communication service & associated systems. To ensure a 24-hour service is provided in a courteous & friendly manner & is responsive to the need of Gloucestershire Managed Services, the Trust & their users

**Main duties and responsibilities**:

- To operate the Mitel switchboard consoles with an efficient, courteous & friendly manner whilst answering calls professionally within an agreed timescale.
- To monitor several alarm panels & systems, ensuring appropriate emergency teams are contacted as necessary & all logs and reports to be completed.
- To liaise with various departments & use the intranet to ensure that when producing the On-Call sheets the correct member of staff is contacted when required.
- Working with the security team to produce an audit detailing overnight visitors to the hospital

Desirable criteria
- Telephone /switchboard
- Administration skills
- Working at times in a pressured environment

**Hourly rate**:?£10.26 - £11.05 per hour.

**Contract**:?Temporary Ongoing

**Hours**: Part time staff 22.5 hours, and Full time 37.5 hours

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