Ent Medical Secretary

4 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen to join the Adult ENT department as a Band 4 Medical Secretary.

The Department offers out-patient clinics at Guy's site for all ENT patients. There are a number of specialist clinics including laryngology, balance, rhinology, otology and micro suction.

The service has close links with Audiology, Head & Neck, POAC and TAP.

This is a full-time role (5 days per week) based at Guy's Hospital.
- Provide a comprehensive secretarial/administration service to a number of consultants, clinicians and specialist nurses in respect to their general medical duties and specialist work.
- Type all clinical letters, which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents are required.
- Take audio dictation following outpatient clinics and produce letters/reports in accordance to national and local timescales.
- Prioritise incoming correspondence and referrals, ensuring that it is promptly dealt with by the appropriate member of staff.
- Please see attached full description.

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals - Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Our values help us to define and develop our culture, what we do and how we do it. It is important that you understand and reflect these values throughout your employment with the Trust.

**The post holder will**:
1. Put patients first
2. Take pride in what they do
3. Respect others
4. Strive to be the best
5. Act with integrity

Please see attached Job Description for details of Duties and Responsibilities.

The post holder will work with the clerical and consultant team to ensure the delivery of a seamless service for patients referred to the department for their care.

Key duties include providing an efficient, high quality specialised secretarial support service to one or more consultants and their clinical teams, maintaining information on the hospital administration system, processing patient referrals and results, dealing directly with enquiries in person and on the telephone from patients and GP’s, liaising with other directorates, and general administrative and secretarial duties.

1. Key Relationships

The post holder will have regular contact with a wide range of clinical and managerial staff, administrative and clerical support staff at many levels and patients, relatives and external agencies.
1.

**Responsibilities**:
The duties and responsibilities listed below are representative of the Medical Secretary Lead role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative duties and responsibilities commensurate with the level of the post, to support the smooth running of the service.

Secretarial/PA responsibilities
- Providing a comprehensive secretarial/administration service to a number of consultants, clinicians and specialist nurses in respect to their general medical duties and specialist work.
- Type all clinical letters, which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents are required.
- Take audio dictation following outpatient clinics and produce letters/reports in accordance to national and local timescales.
- Prioritise incoming correspondence, ensuring that it is promptly dealt with by the appropriate member of staff.
- Prepare acknowledgement letters and draft responses as required.
- Ensure patient documents and medical health records are filed regularly and accurately and are available for all clinical episodes.
- Maintain and update diaries of medical staff and arrange meetings and venues when appropriate.
- Arrange and plan meetings and conferences, and take, transcribe and distribute accurate notes as required.
- Plan and co-ordinate specific functions and diary events involving liaison with individuals and organisations, both internal and external to the Trust.
- Prepare and edit presentations, articles and other material as required.
- Maintain and utilise department and Trust information systems and databases and ensure the accuracy of information held on the Patient Information Management System (PiMS).
- Use

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