Helpdesk Administrator

5 months ago


Hatfield, United Kingdom Trevett Services Full time

**Helpdesk Administrator - £28,000**

Trevett Services are representing a well-established FM organisation who are looking to bring on a **Helpdesk Administrator** due to company growth. This is a full time, permanent role based on their site in Hatfield.

**Company Benefits**:

- 24 days holiday plus bank holidays
- Pension match contribution scheme
- Private medical care after 12 months service
- Flexible benefit scheme including store discounts, vehicle lease and many more

**Job Responsibilities of the Helpdesk Administrator**:

- Scheduling Pre-planned maintenance (PPM) and Reactive maintenance activities for engineers
- Raising Purchase Orders and liaising with sub-contractors
- Receiving calls on the helpdesk and assigning jobs to the relevant departments
- Updating and uploading documents onto the CAFM and company CRM systems
- Other general administration tasks as required by the Contract Managers

**Experience Required**:

- At least 5 years’ experience within an FM or Building Services provider would be beneficial
- Previous scheduling or helpdesk experience is essential
- Computer literate with a good understanding of Microsoft Excel
- Knowledge of CAFM systems
- Ability to multi task and work well within a team

This is a **full time, permanent role** working 40 hours per week, and a brilliant chance to join a national FM company. Salary is **up to £28,000** with excellent additional company benefits.

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Hatfield, Hertfordshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 3 years (required)

Work Location: In person

Reference ID: 2155/TS



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