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Operations Control Centre Officer

4 weeks ago

Derby, United Kingdom West Atlantic Full time

**Position Type**:Permanent, Full-Time

**Work Pattern ** Shift Working - including nights and weekends

**Department**: Operations Control Centre

**Location**: East Midlands Airport

**Responsible to**: OCC Manager

**Role Summary**

Responsible for carrying out all daily operational activities and ensuring consistent, concise information flow with customers and group airline departments.

Ensure that all flights are ready for on-time dispatch and conform to Company and legal requirements.

**Responsibilities**

Support/assist with crew requirements e.g. accommodation and transportation as appropriate. Respond to aircrew enquiries. Update daily theflight crew management system.
- Carry out all departmental administration to the required standards, timelines and regulations.
- Proactively manage resources in the operational period to achieve a safe, efficient and on-time operation.
- Ensure confidentiality of all sensitive information and data received in the OCC is maintained at all times in accordance with good practice and legislation.
- Maintain professional standards and behaviours in accordance with good practice and company policy.

Responsible for flight watch ensuring that all movements are recorded in a timely manner and any disruption is highlighted to the OCC Shift Supervisor immediately.
- Maintain a weather and NOTAM watch appropriate to the network and communicate risks to the OCC Shift Supervisor.
- Ensure all planned flights have a filed flight plan in accordance with the operational schedule.
- Ensure that all required flight documentation is available to aircrew.
- Assist the supervisor in providing operational direction to Line Maintenance Control ensuring maintenance actions are tailored to meet the requirements of the customer with mínimal disruption.
- Carry out the following tasks for ad-hoc flights and disrupted schedules:

- Arrange / change / cancel ground handling as required
- Obtain / change / cancel runway slots as required
- Plan routes and revise flight plans as required
- Ensure all customer and internal reports are completed and distributed on time and in full.
- Assist with customer enquiries as required.

**Academic/Educational Requirements**
- Educated to ‘A’ level or equivalent

**Required Skills/Experience/knowledge**:

- Minimum 2 years recent Aviation Operations experience, preferably in an airline operational control or crew planning environment
- Sound knowledge and understanding of flight planning, FDP Limitations, Weather reports & NOTAM’s
- Proven ability to work under pressure
- Use of aviation specific computer software including flight planning and ops control
- Effective and proven positive interpersonal skills and a demonstrable ability to work within a team.
- Excellent communication skills (both written & verbal)
- Proven problem solving & Planning skills
- Attention to detail and numeracy skills.

**Job Types**: Full-time, Permanent

**Salary**: £24,239.00 per year

Schedule:

- 12 hour shift

Work Location: One location

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