Head of Patient Flow

3 weeks ago

Cambridge, United Kingdom Cambridge University Hospitals Full time

**Main area**
- Corporate - Operations**Grade**
- Band 8c**Contract**
- 12 months (Fixed Term/Secondment for 12 months)**Hours**
- Full time - 37.5 hours per week**Job ref**
- 180-F-225361-RE3**Employer**
- Cambridge University Hospitals NHS Foundation Trust**Employer type**
- NHS**Site**
- Addenbrookes Hospital - Corporate**Town**
- Cambridge**Salary**
- £70,417 - £81,138 p.a. pro rata**Salary period**
- Yearly**Closing**
- 10/08/2023 23:59Job overview

We are recruiting for a Head of Patient Flow who will work with the Deputy Chief Operating Officer towards over operations and flow throughout the Trust.

This role will be to provide Trust-wide management of the beds and accountability of operational and performance targets in emergency care. You will work with all Divisions and stakeholders for effective bed planning and decision making using strong links with the community and system partners to establish delivered improvements and ensure outcomes are met.

Main duties of the job

To provide strategic direction to and operational oversight and accountability for the operational site team and patient flow and discharge functions for CUH. To influence services and enable patient pathways within and beyond CUH to achieve optimum hospital performance.

Working for our organisation

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on the 10th August 2023.

Interviews are due to be held on date to be confirmed.

**Benefits to you**

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Person specification

**Qualifications**:
Essential criteria

Management degree or equivalent (or in exceptional circumstance - able to demonstrate significant level of equivalent experience)
- A formal post graduate qualification, ideally in management or equivalent senior level experienceExperience

Essential criteria

Minimum of 4 years relevant management experience, with at least 3 years within the NHS

Experience of service redesign and development

Experience of effective management of significant revenue budget (£5 million plus) and of effective leadership of staff

A proven success in business planning and in the development and effective implementation of strategic plans

A proven record of success in managing operational change while also developing and maintaining high standards of quality
- Experience of leading and supervising a teamDesirable criteria
- Experience of dealing with 3rd SectorKnowledge

Essential criteria

Working knowledge and understanding of NHS targets and other topical NHS issues

Knowledge of equalities issues and strong commitment to the promotion of equality in employment.

A clear understanding of the components of Clinical Governance and how these contribute to an integrated and quality driven service.
- Knowledge of equalities issues and strong commitment to the promotion of equality in employment.**Skills**:
Essential criteria

Excellent communication skills, including negotiation, with the proven ability to liaise effectively within a multidisciplinary team-based environment

Demonstrate a strong understanding of multidisciplinary issues and commitment to multidisciplinary working.

Demonstrate a commitment to professional development of self and others.

IT literate: proficient in the use of word processing and spreadsheet packages

Ability to meet deadlines and complete tasks within agreed time scales

Project management and analytical skills

A sound understanding of the issues affecting the Professions involved in this service area
- Evidence of political awareness and sensitivity to the high profile of the service and the TrustAdditional Requireme

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