Customer Service Representative
5 months ago
We are delighted to be working in partnership with an innovative and international business in Thame, who are recruiting for a Customer Service Representative to join their team.
This role has come about due to expansion of the business and you will be joining and busy and fast-paced team of 7 Customer Service Representatives.
Benefits include:
- 25 days holiday BH
- Private Medical
- Employee Assistance Programme
**Responsibilities**:
- Providing support to both internal and external customers
- Managing customers orders and entering information onto bespoke computer system
- Managing the order process, ensuring to maintain contact with the customers throughout the process
- Order all equipment for customer orders and liaise with other departments in the business
- Monitor orders ensuring they are processed within agreed timescales
- Log any customer support incidents and escalate to the relevant party
The ideal Customer Service Representative will have experience in an office role, strong IT skills (Excel) and the ability to work in a busy and fast-paced environment.
This is a full time role where you must be prepared to work in the office (although hybrid working is encouraged when possible).
**If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.**
**We wish you the best of luck in your job search**
- Sector**Commercial**
- Start**04/07/23**
- End**01/08/23**
- Contact**Charlotte Grant**
- Job Ref**CGCSR
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