Key Account Manager

5 days ago


Horsham, United Kingdom Pineapple Careers Full time

* Quantum experience?
- Pride yourself on your excellent Customer Service skills?
- Are you an organised individual who can work at pace?
Pineapple Careers are proud to be partnering with a well-known organisation based out the outskirts of Horsham who are looking to recruit a Key Account Manager on 12 Month Fixed Term Contract basis. Are you an organised individual who can work at pace? Prideyourself on your excellent Customer Service skills? Great attention to detail and hands-on? Quantum experience? Then we would love to hear from you
Key Responsibilities:

- Play a key part in providing the service and account management for customers in the asset management and aircraft leasing sector
- Respond to all customer queries in relation to their orders
- Logistics, customs clearance, advice on shipping and freight issues
- Troubleshooting live problems
- Proactive Project Management including open invoicing and work in progress reporting
- Liaising with Technical / Engineering Managers
- Able to communicate effectively with customers and 3rd parties
- Market research
- Generate competitive customer quotes
- Act as an Account Manager for all customers
- Able to track and monitor account performance per customer
- Liaise with cross-functional internal teams to improve the entire customer experience
Key Skills:

- Quantum experience is desirable
- Diffuse highly pressured situations
- Knowledge of ILS
- Be able to work to deadlines
- Accurate
- World-class customer service
- Knowledge of and experience dealing with OEMs
- Knowledge of and experience dealing with repair shops
- Ability to prioritise your workload
Personal Profile:

- Engaging & professional demeanour
- Decision maker
- Results orientated
- Tenacious
- Excellent written & verbal communication skills
- Committed
- Problem-solving skills
- Able to build and maintain rapport with customers
- Proactive
Salary & Benefits:

- £26,000 - £30,000
- 12 Month Maternity Cover
- Subject to your performance this role is likely to become permanent
- Monday to Friday
- 08.30 - 17.00
- Training & Career Progression
- Pension Contribution
- 20 Days Annual leave plus Bank Holidays
- Free Parking
- Based on the outskirts of Horsham
Please note due to the location, you must have access to your own transport.
Pineapple Careers are acting as an Employment Agency in relation to this role.
Account Manager, Key Account Manager, Account Management, Parts, Administration, Admin, Administrator, Sales Administrator, Sales Admin, Purchasing, Customer Service, Sales Admin, Sales, Customer Service Executive, Logistics, Coordinator, Orders, Customer SupportAdministrator, ILS, OEMs, Repair Shop, Admin Support, Quotes, Coordinating, Admin, Customer Service, Aviation, Quantum, Horsham.



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