Export Administrator

**Role**: Export Sales Administrator

**Location**: Coleshill, Birmingham

**Hours of work**: 08:00 - 16:15 Monday - Friday

**Salary**: £25,000 Per Annum

Mainstay Recruitment are currently seeking an experienced Export Sales Administrator on behalf of our Coleshill based client. As a Export Sales Administrator, you will be responsible for effectively managing customers by ensuring orders are processed within relevant timeframes and all export documentation is completed to ensure a quality service offering continues.

**Duties of the role**:

- Producing quotations
- Liaison with sales/manufacturing staff,
- Consignment transport and maintaining pricing information
- Use computerised systems (currently Syspro) to process orders, check inventory and complete customer queries (including debits and credits).
- Be the point of contact with customers, international sales managers and transport companies to ensure a timely communication flow between all parties.
- Process and manage all orders from receipt to dispatch, incl check internal export shipment documentation, invoicing, and organising collections where applicable.
- Maintain strict compliance with export regulations incl liaising with external bodies as necessary to satisfy Country specific Customs requirements
- Liaise with all internal departments on issues relating to product manufacture, assembly, despatch etc, escalating to Team Leader where necessary.
- Co-ordinate responses to customer enquiries with International Sales Managers relating to stock, pricing and discount.
- File own documents electronically.
- Update order despatch dates in CRM and notify customers.
- Undertake any other reasonable duties as requested by your manager
- Take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions throughout the course of their business activities, acting in accordance with the Company’s Health and Safety Policy and setting a personal example at all times.
- Good telephone manner
- Ability to build rapport with customers
- Knowledge of customer service principles
- Experience in Export Commercial Documentation
- Ability to work as part of a team
- Ability to work on own initiative

**Hours of work & Salary**:

- Hours of work: 08:00 - 16:15 Monday - Friday
- Salary: £25,000 Per Annum

If you are interested in the role, please contact Aaron in our Walsall office

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: EASHIL