Front of House Receptionist

7 months ago

Exeter, United Kingdom Dalkia UK Full time

We are Dalkia UK, a facilities management company who maintain buildings for EDF Energy. We have a great opportunity for a part -time, Front of House / Workplace Concierge staff based at EDF Energy's office in Exeter

**Hours of Work**
- **Monday - Friday ( 12:00pm - 5:00pm )**

**Main Responsibilities**
- Welcoming all employees and visitors to the office, booking visitors in using our booking system
- Be the first point of contact for building occupants
- Be visible and build positive relationships with employees, contractors and guests
- Answering and directing phone calls
- Distributing incoming mail/ deliveries, processing outgoing mail
- Meeting Room upkeep, set-ups, support and regular checks including any AV support required and removal of hospitality
- Liaising with the facilities management team regarding maintenance matters
- General administrative duties including but not limited to; data entry, filing, running reports from systems (training provided on systems)
- Ensure the general office and meeting room environments are clean and, tidy and presentable at all times and free from excess/surplus furniture

**Requirements**:

- Relevant work experience
- Basic understanding of Microsoft Excel
- Polite and courteous telephone manner
- Ability to maintain a positive attitude
- Self starter - able to manage and prioritise own workload
- Excellent communication skills
- You will need to pass our client's security check for this role

**Benefits**
- Holidays - 23 days plus Bank Holidays
- Life assurance - 2x basic salary
- Flexible Benefits Scheme - including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
- Access to wellbeing programme
- Employee recognition programmes which reward exceptional achievements
- Employee Referral bonus with generous bonuses for ‘referring a friend’
- The opportunity to use one working day per year volunteering to help the local community
- Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters

We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we're happy to discuss that with you. Please contact our talent acquisition team in confidence.

**Job Types**: Part-time, Permanent

**Salary**: £11.90 per hour

**Benefits**:

- Additional leave
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Day shift

Ability to commute/relocate:

- Exeter, Devon: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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