Medical Records Team Leader

3 weeks ago


Gillingham, United Kingdom Medway NHS Foundation Trust Full time

To work with the Medical Records Service Manager To liaise with Head of the Patient Service Centre and other Team Leaders to ensure the efficient and effective running of a high quality service within a delegated budget To be the point first point of contact for the Health Records Department, liaise with internal customers and other departments and representing the service as required Each patient record must contain all relevant information containing the record of all the episodes of care provided by the Medway NHS Foundation Trust All notes must be securely stored and must be accounted for with the relevant information to track the patients journey within Medway NHS Foundation Trust Troubleshooting problems within the department analyse cause and effect and put measures in place to prevent re-occurrences To deal effectively and promptly with queries, complaints and issues about the Medical Records Department To develop and maintain effective communication with the other team leaders and team members involving them in Trust developments, objectives, governance and patient experience including the leading of regular, formal minute team meetings



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