Senior Administrator

3 weeks ago


Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

We are looking to recruit a full-time, permanent Band 3 Senior Administrator within our busy and thriving Outpatients Department at the Kent and Canterbury Hospital, which is part of East Kent Hospitals University NHS Foundation Trust.

The successful applicant will be joining a highly motivated and effective team who strive to ensure patient care is at the forefront of our service. We are looking for someone to support the Supervisors within the Outpatient Appointment Service, to ensure a comprehensive administrative service to all service users.

(This post may involve working shifts within the hours of Mon - Fri (08.00 - 20.00) and Sat and Sun (08.00 - 20.00). This may also include late shifts on rotation (10:30am - 18:30) and weekend working (8am-4pm).

To ensure the delivery and achievement of national pathway standards:

- Support in delivering the highest quality and standard of care.
- Effective policies and process management in all aspects related to the Service.
- Leading staff training working to a high standard of care and development to establish highly motivated, well trained teams.
- To use all relevant Trust software packages to support patient pathways and compliance of national and Trust targets.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19. As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else. NHSEI has producedCOVID-19 vaccine communication materials.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.



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