Care Coordinator

2 weeks ago


Canterbury, United Kingdom Canterbury Integrated Healthcare ltd Full time

Title: PCN Care Coordinator
Responsible to: CEO

**Job Overview**

The Care Coordinator is primarily responsible for supporting the Canterbury PCNs in the collaborative delivery of services and supporting the care for cohorts of patients. The main focus of the role will be on co-ordinating the care of identified cohorts of patients and ensuring PCN services are delivered effectively. The Care Coordinator might be required to liaise with patients and, if appropriate, their carers, before or after the patient’s consultation with a clinician or other healthcare professional. You might also be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification.

The role includes:

- Working closely with clinical leads and the wider Care Coordinator Team
- Liaising with health and care professionals practice teams, patients and carers
- supporting collaborative working across Canterbury
- Clinical system searches & reports to identify cohorts of patients and effectiveness of their care
- supporting the delivery of PCN services
- helping to establish and maintain effective systems and processes

The role will evolve and develop in line with emerging needs and priorities of services and the local system.

The role will be based mainly at our premises on Ethelbert Road. It will be necessary to have the ability to travel around Canterbury and the surrounding area, between practices and to be able to work remotely some of the time.

Come and join us in these exciting and challenging times developing integrated care and supporting practices across Canterbury.

You will be part of the Care Coordinator Team and as such you will need to have a flexible approach and adapt with the role as it evolves. You will have excellent communication and administrative skills to enable the collaboration needed to deliver services and support development at network level.

Team working is a vital part of this role
- Have an interest in working with patients in a healthcare setting
- have experience in analysing data, submitting returns and providing reports
- are familiar with EMIS Web including Appointment books, Templates and Searches
- possess the drive to see projects and tasks through to resolution

**Organisation Overview**

Canterbury Integrated Healthcare supports the 7 Canterbury practices and their PCNs covering a patient population of around 100,000 and we have worked together for many years

The local care vision in East Kent is for localities to develop a model of care that enables people to live as independently as possible by delivering high quality, person centred care that integrates hospital, social care, community and voluntary services around primary care networks of GP practices.

The vision for Canterbury is for the two PCNs to work together to achieve excellent patient care through integrated pathways accessed close to home via local GP practices.

The Canterbury PCNs will achieve this by delivering primary care at scale, including:

- Engagement from all practices within the City in the Integrated model of care
- Partnership working with other PCNs, NHS Trusts, community providers and the voluntary sector
- A comprehensive workforce strategy including engagement with the new medical school for Kent and Medway and the new Additional PCN roles.

We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home.

**Role Responsibilities**

It is important to note that responsibilities will be varied and dependent upon organisational needs and this is not designed to be an exhaustive list.

The following are the core responsibilities of the role:
**General Responsibilities**
- Provide administrative support for reports and data collation as and when required, using EMIS search and reporting tools.
- Working closely with the existing team to provide support for service delivery, the PCN DES and its agreed priorities across Canterbury.
- Working with others to help set up collaborative services for Canterbury patients.
- Provide administrative support to the weekly MDT meetings.
- Provide simple reception services alongside other aspects of the role, including checking patients in for appointments and answering basic queries.
- Support delivery of QOF, incentive schemes, IIF and other quality or cost effectiveness initiatives
- Provide administrative support to the home visiting team, including coordinating visits, liaising with practices, patients, secondary care and community services.
- Support in the delivery of Enhanced Access including:

- Uploading the appointment books to EMIS web
- Liaising with practices to support in the delivery of the enhanced access contract
- Ensuring the completion on data returns to the ICB and to feed into the quarterly perfor



  • Canterbury, United Kingdom Amplifon Group Full time

    **Customer Care Coordinator** **Canterbury** **Hours: 22.5** hours per week | Monday to Friday (10AM - 2:30PM)** **Salary: £10ph.** **A Career to Be Proud Of....** At Amplifon, we are dedicated and proud to provide the most advanced hearing aid technology that allows us to deliver an exceptional experience to every one of our customers. To help make...


  • Canterbury, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

    Discharge Coordinator role within the Patient Flow team at St. Martins involves working with Younger and Older Adults. Patient Flow is responsible for coordinating both early and complex discharges across the trust, minimising delays and maximising bed capacity. We are looking for an individual with a good understanding of acute inpatient care who will be...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Our Organisational Development, Staff Experience and Equality, Diversity and Inclusion Teams have recently grown in number to build on the strides we've taken in recent years. We're big on impact, so our new Staff Experience Coordinator will join a diverse, high-performing team who take real pride in making a difference. Our Coordinator will work closely...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    Our Organisational Development, Staff Experience and Equality, Diversity and Inclusion Teams have recently grown in number to build on the strides we've taken in recent years. We're big on impact, so our new Staff Experience Coordinator will join a diverse, high-performing team who take real pride in making a difference. Our Coordinator will work closely...

  • Dementia Coordinator

    4 weeks ago


    Canterbury, United Kingdom Age UK Canterbury Full time

    We have an excellent opportunity for a colleague to join our team in Canterbury. **Job Purpose**: Provide a single point of access approach in times of need in order to provide consistency of support throughout the dementia journey. To provide timely and accurate information and effective support to people diagnosed with dementia, (or have suspected...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has a risen for a Lung Cancer MDM coordinator to join a dynamic team. Ideally you will have experience of working unsupervised and you will possess sound interpersonal skills including excellent communication, clerical, customer service and organisational skills. Thank You. You will possess sound interpersonal skills including...


  • Canterbury, United Kingdom English in Action Ltd. Full time

    **About us** English in Action Ltd. is a small business in Canterbury. We are the original provider of intensive English project weeks in student's own school. Our teachers travel all over the world delivering our courses and we have a reputation for professionalism and reliability. Our work environment includes: - Modern office setting - Work-from-home...

  • Clinic Coordinator

    4 weeks ago


    Canterbury, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

    If you are a caring, organised and flexible team player, have good literacy, numeracy and excellent keyboard skills you could be just the person we are looking for! You will have previous office experience and be committed to delivering a high standard of service to our oncology patients. This post will concentrate on the aspects of ensuring that patient...

  • Pharmacy Technician

    2 weeks ago


    Canterbury, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Job summary We are looking for an enthusiastic, motivated and committed Pharmacy Technician to provide and develop the clinical pharmacy service within Kent and Medway NHS and Social Care Partnership Trust. If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the inpatient and community...

  • Pharmacy Technician

    1 month ago


    Canterbury, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Job summary We are looking for an enthusiastic, motivated and committed Pharmacy Technician to provide and develop the clinical pharmacy service within Kent and Medway NHS and Social Care Partnership Trust. If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the inpatient and community...

  • Discharge Coordinator

    1 month ago


    Canterbury, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Working with the team to support the discharge of patients, and particularly complex patients who may need support to be discharged to another health setting such as a locked rehab facility. Working closely with the MDT to ensure all patients have realistic estimated dates of discharge, and ensuring any barriers to discharge are quickly identified. Please...


  • Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Our acute admission wards in St Martins Hospital, provide care to adults of working age and we're looking for enthusiastic, motivated and flexible RGN to join our established team based here. St Martins Hospital are looking for a highly motivated individual to join our MDT and in order to provide high standards of physical health care to inpatients...


  • Canterbury, Kent, United Kingdom New Zealand Government Full time

    Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it Te whiwhinga mahi The Opportunity The...

  • HR Coordinator

    2 weeks ago


    Canterbury, Kent, United Kingdom Camberwell Grammar School Full time

    ABOUT USCamberwell Grammar School is an independent Anglican day school for boys from Pre-Preparatory to Year 12. We aim to give every student in our care the very best education in order to prepare them for life beyond school. We are a learning community which encourages staff, students, past students and parents to involve themselves fully in all aspects...


  • Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    We are looking for an enthusiastic, motivated and committed Pharmacy Technician to provide and develop the clinical pharmacy service within Kent and Medway NHS and Social Care Partnership Trust. If you're looking for an innovative clinical role, that is at the forefront of delivering patient-tailored care within the inpatient and community services, with...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our team as a Admin support/ minor op's prep coordinator. Provide comprehensive administrative, clerical support to consultants and their teams. Work in a team based secretarial service providing support for each other and ensuring continuity of the service. **Main Duties include**: - Provide comprehensive...


  • Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to...

  • Staff Nurse

    3 hours ago


    Canterbury, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    Our acute admission wards in St Martins Hospital, provide care to adults of working age and we're looking for enthusiastic, motivated and flexible RGN to join our established team based here. St Martins Hospital are looking for a highly motivated individual to join our MDT and in order to provide high standards of physical health care to inpatients...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 3 Cancer Admin Assistant Faster Diagnosis for East Kent Hospital University Foundation Trust based at Kent & Canterbury Hospital. We are looking for a keen individual to be able to work with a team of experienced Cancer Multi Disciplinary Members to learn new skills and progress your career within Cancer...


  • Canterbury, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

    We are looking for a Waiting List Co-Coordinator to join our extremely busy department at the Kent & Canterbury Hospital. This role involves working as part of a team within Urology. We are a hard working friendly and flexible team, meeting ever changing demands and require someone of a similar nature. In return we can offer full training and will actively...