Receptionist

2 weeks ago

Coleshill, United Kingdom Melbicks Garden Centre, part of the Blue Diamond Group Full time

We are seeking a friendly and motivated individual to join our team as a Till & Customer Service General Assistant at our Melbicks Garden Centre. We are looking for individuals with an energetic personality who are highly motivated. These positions are hands-on where you will be responsible for the meeting & greeting of customers, dealing with queries and helping drive our Diamond card membership and maintaining high levels of customer service. Previous retail experience would be useful but not essential.

As a Till & Customer Service General Assistant, you will be responsible for

Key accountabilities/primary responsibilities

Engaging openly with our customers with an energetic and can-do attitude

Being able to provide exemplary and friendly customer service to all our customers

Helping our customers with any queries they have and promoting the Diamond Club membership

Processing customer purchases through our tills efficiently and accurately

Organising customer deliveries

Any other duties required by your Line Manager

You should be able to work on your own initiative under pressure at a fast pace in a team or individually and have a degree of flexibility.

Who are we?

Blue Diamond Group is the 2nd largest Garden Centre Group, with 39 centres throughout the UK and in the Channel Islands and we are continuously growing. Our centres are widely regarded as some of the best in the country and we have won many retail and restaurant awards. Our extensive refurbishment programme ensures that our centres and restaurants offer style and innovation in an aspirational environment which encourages loyalty and satisfaction from our customers. We invite you to look at our website and view pictures and videos of recent developments such as East Bridgford and Redfields.

As well as a rewarding career with potential for career development, you can expect a competitive salary, attractive staff discount and paid holidays.

If you like the sound of a fantastic fast-growing company with a great heritage and want to make a positive contribution to a business which in return helps all employees to maximise their full potential, then we would like to hear from you

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £6.56-£9.50 per hour

Schedule:

- Day shift
- Overtime
- Weekends only

**Experience**:

- Customer service: 1 year (required)

Work Location: One location

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