Order Fulfilment Assistant

3 weeks ago

London, United Kingdom EMPEE SILK FABRICS LTD Full time

**Order Fulfilment Assistant**

**Are you an enthusiastic individual with good time management & organisational skills? Are you looking to become part of a dynamic team supporting the running of fulfilling orders of our growing fabric wholesale business? This is a fantastic opportunity for someone who is looking to develop their career in the warehouse.**

**About us**

Empee Fabrics has been a fabric wholesaler stocking a large range of fashion and craft fabrics for over 140 years. It is a warehouse based in Edmonton, North London. The company has evolved extensively digitally and is continuously developing creatively too. It enables opportunities for career development and progression.

**Hours of employment**
Monday - Thursday: 09.00 to 17.30
Fri depending on season: 09.00 between 14.30-16.30
One Sunday per month: 08.30 to 15.00
**Location**: On site

**Benefits**
Parking on site
Monthly company pizza social lunch

Job Title: Order Fulfilment Assistant
Department: Warehouse
Reports to: Order Fulfilment Manager

**Salary**: £23,000 per annum

**Job Summary**

Purpose of this role is to facilitate Order Fulfilment Manager with day-to-day running of the department & ensure customer orders are processed accurately ready to be dispatched. In addition, there are opportunities to be involved in projects with growing the department.

**Responsibilities**
- Supporting Order Fulfilment Manager with completing orders and other relevant tasks as required
- Attend & participate in regular team meetings, including weekly huddle
- Teamwork - Ensure staff are supporting each other within the team as well as supporting other teams as identified by manager
- Order Processing:
Ø Receive customer’s orders from Order Fulfilment Manager or through assisting a walk-in customer

Ø Ensure orders are pulled & measured accurately to meet shipping deadlines
- Quality Control - Inspect fabrics for quality to ensure there are no damages & if damages are found, this should be escalated to the Order Fulfilment Manager as soon as possible
- Communication with staff and customers:
Ø Ensure communication is always maintained professionally

Ø Escalate any queries to Order Fulfilment Manager if unable to assist
- Environment:
Ø Ensure the cutting room area is always maintain tidy

Ø Stock is returned in warehouse in timely manner

Ø Ensure measuring machines are kept clean and maintained

Ø Report any equipment’s faults or damages to Head of Warehouse as soon as it is identified

**Person Specification**

**Education & Qualification**

Educated to GCSE level or equivalent

**Knowledge**

Fabrics & fashion industry

**Experience**

Relevant warehouse experience

**Skills**

Communication skills
Organisational skills
Attention to detail
Time management skills
Problem solving skills
Able to work under pressure
Able to work in a team

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse experience: 1 year (preferred)

Work Location: In person

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